Reviews Balbi Family Hotel - Genoa

2 stelle
Via Balbi 21/3, 16126 Genoa Map
Prices from € 56
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Balbi Family Hotel

Average Ranking

Very good

8/10

on 82 surveys

74% of customers would book Balbi Family Hotel again

Average Rating

  • Cleanliness of the Rooms
    8.5
  • Room Comforts and Facilities
    7.8
  • Quality and services of the Hotel
    7.7
  • Staff Assistance
    8.7
  • Restaurant and bar
    6.9
  • Connections to the City
    9.5
  • Surrounding Area
    7.6
  • Accuracy of the website description
    7.6
  • Value for money
    7.8
  • Overall satisfaction
    7.9

Average Ranking

Very good

8/10

on 82 surveys

74% of customers would book Balbi Family Hotel again

Rodolfo Sergio
Italy Country
March 2015
Single business traveller
Excellent
8.9/10
Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Kari Brembo
Norway Country
September 2014
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Raffaele
Italy Country
August 2014
Family with teenagers
Good
7.2/10

Mancanza di ascensore, camera quintupla con poco spazio vivibile e "box" di 3 mq per il bagno ricavato all'interno della camera.

Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mariapaola
Italy Country
June 2013
Traveller with friends
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Philipp-Robert
Germany Country
May 2013
Family with small children
Exceptional
9.8/10

Obwohl wir erst spät in der Nacht ankamen hat uns das Hotel noch wunderbar aufgenommen. Sehr freundlich, gute Tipps für einen Stadtrundgang.

Das Zimmer und der Frühstücksraum spiegeln die Geschichte der Stadt. Die Lage zentral. Parken in einer Garage ca. 150m entfernt (Zufahrt läßt man sich am besten vorher beschreiben).

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
September 2012
Family with teenagers
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
John
Australia Country
September 2012
Couple more than 35 years old
5.4/10

I chose this hotel because of the free WiFi, pictures and descriptions of the beautiful frescoes on the ceilings and the location. When we arrived we had to walk up 56 steep steps to reception, then, surprise, surprise, our room was located up another 20 steps! Another surprise there were no frescoes on the ceiling of our room. Breakfast was mediocre and the reception staff member was not helpful. At least the WiFi was okay. Find somewhere else!

Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alain
France Country
September 2011
Couple more than 35 years old
Pleasant
6.4/10
Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2011
Traveller with friends
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bruna
Italy Country
March 2011
Traveller with friends
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francis
France Country
March 2011
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Chi Hang
Hong Kong SAR Country
February 2011
Couple more than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
January 2011
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
December 2010
Couple less than 35 years old
Good
7.4/10
Would you return to this hotel?
Unsure
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
November 2010
Traveller with friends
Pleasant
6.3/10
Would you return to this hotel?
Yes
Pleasant
6.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
November 2010
Group
Pleasant
6.7/10
Would you return to this hotel?
Yes
Pleasant
6.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Olivier
France Country
November 2010
Couple less than 35 years old
Good
7.2/10

Le serviettes n’étaient pas changées, frigo miniature qui claque toute la nuit, personnel très accueillant et parlant un bon français, situé dans la vieille ville dans une très belle rue, isolation sur la rue et thermique assez moyenne, superbe fresque au plafond.

Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francis
France Country
September 2010
Traveller with friends
Okay
5.8/10

Nous n'avons séjourné que deux nuits. Difficile d'y ajouter d'autres remarques. Par contre les escaliers, c'est dur avec les valises.

Petit déjeuner insuffisant: manque de choses consistantes (pain, viennoiserie).

Would you return to this hotel?
Yes
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Baeriswyl
Switzerland Country
September 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gau
France Country
September 2010
Group
Good
7.3/10
Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jean Pierre
France Country
August 2010
Wonderful
9.3/10
Would you return to this hotel?
Yes
Wonderful
9.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ulrich
Germany Country
July 2010
Family with small children
Pleasant
6.2/10
Would you return to this hotel?
No
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roselyne
France Country
July 2010
Traveller with friends
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Henri
France Country
June 2010
Couple more than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Martina
Germany Country
May 2010
Family with small children
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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