Reviews B & B Airone - Syracuse

Via Della Maestranza 111, 96100 Syracuse Map
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B & B Airone

Average Ranking

Pleasant

6.9/10

on 30 surveys

33% of customers would book B & B Airone again

Average Rating

  • Cleanliness of the Rooms
    6.4
  • Room Comforts and Facilities
    5.9
  • Quality and services of the Hotel
    5.7
  • Staff Assistance
    6.4
  • Restaurant and bar
    6.3
  • Connections to the City
    10
  • Surrounding Area
    9.7
  • Accuracy of the website description
    6.4
  • Value for money
    6.1
  • Overall satisfaction
    6.3

Average Ranking

Pleasant

6.9/10

on 30 surveys

33% of customers would book B & B Airone again

Edouard
France Country
August 2015
Couple more than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Peggy
France Country
September 2014
Couple more than 35 years old
4.4/10
Would you return to this hotel?
No
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesca
Italy Country
August 2014
Traveller with friends
Okay
5.6/10

La posizione è buona, ma la camera all'ultimo piano che ci è stata data era di basso livello. Il terrazzo che dava sul mare era sporco con posacenere pieno di sigarette. Il divano vicino alla camera completamente sfondato.

Would you return to this hotel?
No
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
August 2014
Couple more than 35 years old
4.8/10
Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Riccardo
Italy Country
August 2014
Couple less than 35 years old
3.3/10

Altro che tre stelle!

Would you return to this hotel?
No
3.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2014
Group
4.2/10

In dieci giorni passati in Sicilia in strutture moderne, pulite e con un personale ineccepibile, il soggiorno in questo B&B ha segnato la permanenza peggiore. Igiene inesistente, struttura fatiscente, box doccia bloccato, water che perdeva acqua, balcone pericolante, tanto per menzionarne alcune. L'unica cosa che davvero funzionava era l'aria condizionata. Non lo consiglierei a nessuno.

Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
July 2014
Couple less than 35 years old
3.3/10

Salve, sono Antonio Lo Re ed ho soggiornato presso l'hotel o B&B Airone nei giorni 26/27-07/2014. Ho scritto sopra hotel o B&B in quanto la mia prenotazione era stata fatta come B&B, camera vista mare e colazione compresa (con l'opzione "paga in loco"). Arrivati in struttura, ci accoglie una signora che ci accompagna presso la reception, ci dice che ci avrebbe fatto una cortesia dandoci una stanza migliore della nostra (al "solo" costo aggiuntivo di 10 euro), io le dico che ci andava bene quella che avevamo prenotato, lei insiste, quando continuo ad insistere anche io lei mi chiede la cortesia, anche un pò arrabbiandosi, che sta male e non ce l'avrebbe fatta a salire al piano di sopra (dove c'era la stanza da noi prenotata) e ci da indispettita la chiave della stanza da lei proposta. Inoltre controllo la carta con cui avevo prenotato il soggiorno, ripeto con la clausola del pagamento in loco (al momento del pagamento mi viene data l'informazione che dalla mia carta non sarebbe stata prelevata nessuna cifra) e mi accorgo che l'addebito della somma era stato già fatto 15 giorni prima! Comunque, ci da la chiave, e prima di salutarci le chiedo per la colazione: per tutta risposta, ancora più indispettita, mi risponde che noi non abbiamo diritto alla colazione in quanto non abbiamo prenotato un B&B ma un hotel (la nostra prenotazione era per il B&B con colazione compresa!). Entriamo nella stanza tanto decantata dalla signora e ci troviamo in una stanza con soffitto in legno, tendone impolveratissimo che copre una parete anch'essa in legno ed un bagno ricavato nella stanza stessa...il tutto poteva anche andare...ma quando di notte ci svegliamo e troviamo le formiche che camminano beate sul letto, non ci rimaniamo un granché bene. L'indomani mattina, prima di lasciare la stanza, cerchiamo qualcuno a cui lasciare le chiavi, non troviamo nessuno per circa 15 minuti; dopo troviamo un ragazzo che si occupa delle pulizie e gestisce i check-in ed i check-out. Chiediamo anche a lui della colazione, lui chiama la proprietaria, chiede cosa deve fare (anche perché noi ancora dovevamo versare le 10 euro di differenza) e lei, non sapendo che noi sentivamo la telefonata, dice al ragazzo "mandali a quel paese e falli andare". Il soggiorno alla fine è stato pagato 70 euro, più 4 euro di tassa di soggiorno, e la colazione alla fine ci è stata data in ogni caso dal ragazzo gentilissimo con cui, suo malgrado, ci siamo un pò sfogati. Per me e la mia ragazza è stata una brutta esperienza, non tanto per la cifra, figurarsi, non è quello il problema, ma per il trattamento riservatoci da chi gestisce questa struttura, non ero stato mai mandato a quel paese solo per richiedere ciò che avevo già pagato. Cordiali saluti

Antonio Lo Re

Would you return to this hotel?
No
3.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrea
Italy Country
September 2013
Couple more than 35 years old
Pleasant
6.4/10

La prima colazione in un bar, seppure poco distante, non è certo stata simpatica.

Would you return to this hotel?
Yes
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michael
Austria Country
September 2013
Couple less than 35 years old
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Grégoire
France Country
August 2013
Couple less than 35 years old
5.3/10

Chambre très sale, salle de bain en mauvaise état.

Would you return to this hotel?
No
5.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Karol
Poland Country
August 2013
Traveller with friends
Pleasant
6.8/10
Would you return to this hotel?
Yes
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Yvonne
Germany Country
June 2013
Couple more than 35 years old
Excellent
8.8/10

Zentrums nah, Busverbindung ca.1km entfernt und zum Bahnhof etwa 2km

mit parken vor dem Hotel ist Schlecht

Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cecilia
Italy Country
June 2013
Traveller with friends
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2013
Couple more than 35 years old
4.2/10
Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonello
Italy Country
December 2012
Traveller with friends
Okay
5.6/10
Would you return to this hotel?
Yes
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Javier
Spain Country
August 2012
n/a
Would you return to this hotel?
Unsure
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christos
Greece Country
August 2012
Couple more than 35 years old
Okay
5.8/10
Would you return to this hotel?
Unsure
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gaetano
Italy Country
August 2012
Couple less than 35 years old
4.4/10

A parte la colazione e la posizione il resto è pessimo. Poca cura del b&b in generale.

Would you return to this hotel?
No
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michel
France Country
August 2012
Couple more than 35 years old
Pleasant
6.6/10

Manque de fenêtre dans la chambre..

Salle de bain à partager..

Would you return to this hotel?
Yes
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sebastien
France Country
August 2012
Family with teenagers
Pleasant
6.4/10
Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Karine
France Country
July 2012
Okay
5.8/10

La chambre attribuée à l'arrivée ne correspondait pas du tout à celle réservée: pas de vue sur mer pas de salle d'eau ni de wc!

Nous avons dû insister pour nous voire attribuer une autre chambre.

Petit déjeuner indigent, le seul point positif l'emplacement.

Would you return to this hotel?
No
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2012
Family with teenagers
Pleasant
6.4/10

Précision sur le nettoyage des chambres : nous avons séjourné 4 nuits dans ce B&B, nos serviettes de toilette n'ont pas été changées une seule fois, tapis de bain mis le premier jour, pas les suivants, état de la salle de bains très moyen, porte de douche cassée et champignons de moisissure.

Personnel très agréable voire prévenant

Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stephane
France Country
July 2012
Couple more than 35 years old
Good
7.8/10

Le B & B est parfait pour visiter Ortigie. La patronne essaye de vendre des chambres plus chères dans l'hôtel. A part ça bon hôtel dans son ensemble

Merci et à l'année prochaine !!! ;-)

Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Yvon
France Country
June 2012
Couple more than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vittorio
Italy Country
April 2012
Couple more than 35 years old
3.6/10
Would you return to this hotel?
No
3.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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