Guest Reviews for Hotel Punta San Martino in Arenzano

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Hotel Punta San Martino via della Punta San Martino 4, 16011 Arenzano (Genoa) Book Now! » General Description How to find us Rooms & Facilities Photo Gallery Reviews   Average Rating Cleanliness of the Rooms: 8.4   Average Ranking 7.8 on 44 surveys Room Comforts and Facilities: 7.9 Quality and services of the Hotel: 7.6 Staff Assistance: 7.8 Restaurant and bar: 7.7 Connections to the City: 7.5 Surrounding Area: 8.6 Accuracy of the website description: 7.6 Value for money: 7.2 Overall satisfaction: 7.5 47% of customers would book this hotel again Guest Reviews Barrau (FR) - Stayed in October 2011 Would you return to this hotel? Yes Customer's average score 9.4 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Très bon souvenir, magnifique hôtel et vue splendide. Luigi (IT) - Stayed in October 2011 Would you return to this hotel? Yes Customer's average score 6.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Medea (CH) - Stayed in September 2011 Would you return to this hotel? Yes Customer's average score 8.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments War jetzt schon 4 Mal in diesem Hotel... Gegend ist toll und Italien ist meine große Liebe. Gottlieb (AT) - Stayed in July 2011 Would you return to this hotel? Unsure Customer's average score 5.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Alter ungepflechter Kasten. Schade, hätte beste Lage. Didier (CH) - Stayed in September 2008 Would you return to this hotel? Yes Customer's average score 7.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Masson (CH) - Stayed in September 2008 Would you return to this hotel? No Customer's average score 3.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Le potentiel de cet hôtel n'est pas exploité. Les 4 étoiles annoncées ont très certainement été justifiées dans le passé mais ce n'est malheureusement plus d'actualité. Nous recherchions un établissement de luxe et le grand hôtel, partenaire du Punta San Martino aurait sans doute plus correspondu a notre attente. Par contre la région est magnifique et l'accueil italien dans les restaurants et autres commerces est vraiment très agréable. Fabrice (FR) - Stayed in August 2008 Would you return to this hotel? Unsure Customer's average score 6.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Luc (IT) - Stayed in August 2008 Would you return to this hotel? No Customer's average score 4.4 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Staff at reception not very friendly and not really customer oriented Nice room (small appartment) but not renovated Nice swimming pools but need some renovation as well Well located on the cliff but access to beach needs renovation - some old material - use of the beach not included in price Restaurant bills not checked on spot - transmitted directly to account - some mistakes General appraisal: not in line with a 4 star and price paid Karl (DE) - Stayed in July 2008 Would you return to this hotel? Unsure Customer's average score 4.7 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Im Fahrstuhl war ein unangehmer Schimmelgeruch. Das Personal an der Reception sprach trotz 4 Sterne kein Deutsch. Luca (IT) - Stayed in June 2008 Would you return to this hotel? Yes Customer's average score 6.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Johann (AT) - Stayed in June 2008 Would you return to this hotel? No Customer's average score 4.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Zimmer sind sehr unterschiedlich ausgestattet. Frühstück weit unter Standard - kaum Auswahl, sehr wenig und wird auch nicht mehr nachgeliefert. Personal serviert einen Kaffee oder Tee und verschwindet anschließend spurlos. Carmelo (IT) - Stayed in October 2007 Would you return to this hotel? Unsure Customer's average score 6.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Bagni vecchi da rifare completamente, per un 4 stelle lo standard è basso. Vasca da bagno impraticabile, anche solo con i piedi....... Massimiliano (IT) - Stayed in October 2007 Would you return to this hotel? Yes Customer's average score 5.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Tauber (CH) - Stayed in September 2007 Would you return to this hotel? No Customer's average score 7.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Philippe (FR) - Stayed in August 2007 Would you return to this hotel? Unsure Customer's average score 6.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Joanne (CA) - Stayed in August 2007 Would you return to this hotel? Yes Customer's average score 10.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments One of our most enjoyable hotels during our time in Italy. Julien (CH) - Stayed in August 2007 Would you return to this hotel? Yes Customer's average score n/a [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Bonansea (FR) - Stayed in July 2007 Would you return to this hotel? Yes Customer's average score 7.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments The inside of the hotel is very good, but the outside would need some repair and paintings. It is a shame, because with some refection, this place would be like a palace. Please tell them. Helle Wessel (NO) - Stayed in July 2007 Would you return to this hotel? Unsure Customer's average score 4.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Cristea (RO) - Stayed in July 2007 Would you return to this hotel? Yes Customer's average score 10.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Next Reviews » Book Now! »