Guest Reviews for Hotel San Carlo in Milan

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Home Page » Lombardia » Milan » Hotel San Carlo » Guest Reviews
 
Hotel San Carlo
Via Napo Torriani 28, 20124 Milan (Map)
 
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Average Rating
Cleanliness of the Rooms:
7.0
7.0
7.0
Hotel San Carlo
 
Average Ranking
7.2
7.2
7.2
on 150 surveys
Room Comforts and Facilities:
5.9
5.9
5.9
Quality and services of the Hotel:
6.4
6.4
6.4
Staff Assistance:
7.7
7.7
7.7
Restaurant and bar:
6.4
6.4
6.4
Connections to the City:
10.0
10.0
10.0
Surrounding Area:
7.7
7.7
7.7
Accuracy of the website description:
7.1
7.1
7.1
Value for money:
6.8
6.8
6.8
Overall satisfaction:
6.4
6.4
6.4
38% of customers would book this hotel again

Guest Reviews
Ellen (CA) - Stayed in October 2010
Would you return to this hotel? Yes
Customer's average score
9.8
9.8
9.8 [details]

Michel (CH) - Stayed in September 2010
Would you return to this hotel? Yes
Customer's average score
8.4
8.4
8.4 [details]

Carlo (DE) - Stayed in July 2010
Would you return to this hotel? No
Customer's average score
3.1
3.1
3.1 [details]
Comments
Das Hotel hatte an den Abend, an dem ich da übernachtete, kein warmes Wasser. Es wurde beim Einchecken zwar darauf hingewiesen, aber es wurde kein Preisnachlass angeboten.
Die Zimmernummer an der Zimmertür war nicht vollständig (nur eine Ziffer von 3), so dass das Finden des richtigen Zimmers auf gut Glück erfolgt ist.
Sämtliche Teppiche im Hause (Zimmer und Flur) waren voll dunkler Flecken und Ränder, im Zimmer hat es stark nach Rauch gestunken, die Gardinen waren grau und haben ebenfalls nach Rauch gestunken. Ich musste eine gute Stunde gründlich lüften, um überhaupt da verweilen zu können. Das Mobiliar war alt und hat keinen 'stabilen' Eindruck gemacht, im Fernsehen konnte man gerade 3 Programme sehen. In der Minibar befanden sich lediglich eine Flasche Wasser und eine abgelaufene Tüte Chips.
Das Bad war mit alten, zum Teil kaputten Marmorfliesen gefliest, der Wasserhahn war defekt, der Duschkopf ebenfalls (da es aber an den Abend kein warmes Wasser gab, habe ich da nicht geduscht, aber ich hätte auch nicht duschen wollen). Im Zimmer habe ich meine Schuhe nicht ausgezogen, so dreckig erschien mir der Boden.
Die Bettwäsche war zwar sauber, aber das Kopfkissen hatte keinen Bezug und die Tagesdecke hat stark nach Rauch gestunken.
Das Personal war zwar freundlich, aber auf meine Reklamation hieß es, das Hotel würde in ein paar Wochen schließen. Mir wurde lediglich diese Antwort gegeben.

John (US) - Stayed in July 2010
Would you return to this hotel? No
Customer's average score
5.0
5.0
5.0 [details]
Comments
The Air Conditioning was out and the staff said the owner was selling the hotel and would not have it fixed. It was 30C

Lauren (US) - Stayed in June 2010
Would you return to this hotel? Unsure
Customer's average score
9.8
9.8
9.8 [details]

Beilei (IT) - Stayed in June 2010
Would you return to this hotel? Unsure
Customer's average score
3.0
3.0
3.0 [details]
Comments
Tiny room with old furniture and the whole hotel environment is a bit smelly. The only good thing is that it is very close to the train station.

Serena (IT) - Stayed in June 2010
Would you return to this hotel? No
Customer's average score
5.4
5.4
5.4 [details]
Comments
Non c'era nemmeno l'acqua calda per la doccia.

Graziella (FR) - Stayed in June 2010
Would you return to this hotel? No
Customer's average score
5.3
5.3
5.3 [details]

Anonymous - Stayed in June 2010
Would you return to this hotel? No
Customer's average score
5.4
5.4
5.4 [details]
Comments
Non siamo rimasti soddisfatti della pulizia del bagno. Non scaricava bene lo sciacquone.

Anonymous - Stayed in June 2010
Would you return to this hotel? No
Customer's average score
4.5
4.5
4.5 [details]

Judith (ES) - Stayed in May 2010
Would you return to this hotel? No
Customer's average score
4.3
4.3
4.3 [details]
Comments
El precio bien pero la habitaciòn deplorable y el desayuno fatal, sin contar que la habitaciòn fue sin nevera. La habitaciòn horrorosa, una pocilga.

Anonymous - Stayed in May 2010
Would you return to this hotel? Yes
Customer's average score
8.0
8.0
8.0 [details]

Alessandro (IT) - Stayed in May 2010
Would you return to this hotel? Unsure
Customer's average score
5.4
5.4
5.4 [details]
Comments
Camere vecchie, nessuna saponetta nel bagno.

Anonymous - Stayed in May 2010
Would you return to this hotel? No
Customer's average score
6.4
6.4
6.4 [details]
Comments
1. No Wall lamp (only 2 desk lamps one of which was not working!)
2. Wall was moulded
3. Bed was not straight/ it was uncomfortable
4. The sink was blocked so I had to stick my hands to unblock it
5. The toilet is actually under the mirror/sink so using the toilet is like a puzzle
6. 5 TV channels (all italian) 2 of which didn't show a clear image anyway
7. Loud noises of the birds in the early hours
8. Could hear the people from next door
9. The poorest hotel breakfast I ever experienced in my life. No toast, no ham or cheese.. just bread, croisant and cerials
10. No free internet access

The good things:
1. Opposite the central milan station (half a minute walk)
2. Very good staff service
3. Even if in a bad state, it was very clean (the hotel and the room)
4. Can place belongings to the hotel's safe for free

Anonymous - Stayed in May 2010
Would you return to this hotel? Yes
Customer's average score
7.4
7.4
7.4 [details]

Anonymous - Stayed in May 2010
Would you return to this hotel? Unsure
Customer's average score
7.2
7.2
7.2 [details]

Anonymous - Stayed in May 2010
Would you return to this hotel? Unsure
Customer's average score
6.8
6.8
6.8 [details]

Cristina (IT) - Stayed in May 2010
Would you return to this hotel? Unsure
Customer's average score
7.2
7.2
7.2 [details]

Carla (IT) - Stayed in May 2010
Would you return to this hotel? Yes
Customer's average score
9.1
9.1
9.1 [details]

Maria (IT) - Stayed in May 2010
Would you return to this hotel? No
Customer's average score
4.6
4.6
4.6 [details]
Comments
Necessita di urgente ristrutturazione; non è assolutamente un hotel 3 stelle; i servizi all'interno delle camere sono improponibili e dai tubi emana cattivo odore.


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