Guest Reviews for Hotel San Mauro in Casalnuovo Di Napoli

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Hotel San Mauro Via Casarea , 80013 Casalnuovo (Naples) Book Now! » General Description How to find us Rooms & Facilities Photo Gallery Reviews   Average Rating Cleanliness of the Rooms: 10.0   Average Ranking 8.2 on 6 surveys Room Comforts and Facilities: 9.2 Quality and services of the Hotel: 8.8 Staff Assistance: 8.1 Restaurant and bar: 7.7 Connections to the City: 6.6 Surrounding Area: 4.4 Accuracy of the website description: 7.5 Value for money: 9.2 Overall satisfaction: 8.1 50% of customers would book this hotel again Guest Reviews Giorgio (IT) - Stayed in September 2011 Would you return to this hotel? Unsure Customer's average score 10.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Ottimo lo consiglio a tutti. Jean (FR) - Stayed in August 2010 Would you return to this hotel? No Customer's average score 6.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Très mal situé,environnement sale et peux propice à des vacances. Même si l'hotel est correct je déconseille vivement. Marcin (IE) - Stayed in July 2010 Would you return to this hotel? No Customer's average score 4.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments I had superior twin booked. When we arrived the staff were pretending they didn't understand and they checked me in to a standard room. They where saying that they had no superior twins available. I asked to see other superior rooms. After 1/2 hour they called me saying that they had made a mistake and they had a superior twin available. We moved into the superior twin and went for dinner. Got back at 11 pm to the hottest room in the world. The AC was set to 29° C and I could not change it! I called the reception and they said that it is ok. I was so angry! Went downstairs to the reception and asked if she would like to go to my room to check how hot it was and for 150 euro per night this is an outrage. They turned the AC on. But I got up at 4 am because the room was so hot again and the AC was off! The fan was on to make us think it was the AC working! Never again! Federica (IT) - Stayed in June 2010 Would you return to this hotel? Yes Customer's average score 8.4 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Sarebbe bello poter usare la piscina esterna che purtroppo non è dotata di lettini. Per il resto tutto molto positivo! Thomas (DE) - Stayed in May 2010 Would you return to this hotel? Yes Customer's average score 6.9 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Mario (IT) - Stayed in March 2010 Would you return to this hotel? Yes Customer's average score 9.5 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Book Now! »