Guest Reviews for Lucca Charm in Lucca

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Lucca Charm Via Roma 14, 55100 Lucca Book Now! » General Description How to find us Rooms & Facilities Photo Gallery Reviews   Average Rating Cleanliness of the Rooms: 7.9   Average Ranking 7.8 on 5 surveys Room Comforts and Facilities: 7.0 Quality and services of the Hotel: 5.7 Staff Assistance: 7.5 Restaurant and bar: 2.2 Connections to the City: 10.0 Surrounding Area: 10.0 Accuracy of the website description: 6.2 Value for money: 8.4 Overall satisfaction: 7.9 80% of customers would book this hotel again Guest Reviews Lucyna (IT) - Stayed in August 2011 Would you return to this hotel? No Customer's average score 3.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Il soggiorno in questo hotel ci ha rovinato la vacanza, la nostra famiglia è rimasta totalmente insodisfatta. Soprattutto dalla grande quantità di polvere presente nelle stanze (mia figlia è anche allergica), le scale non pulite da mesi, i letti scomodi, privi di coprimaterassi ed il lampadario rotto. Non tornerei qui neanche gratis. Carlo (IT) - Stayed in October 2010 Would you return to this hotel? Yes Customer's average score 8.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Helge (NO) - Stayed in October 2010 Would you return to this hotel? Yes Customer's average score 8.7 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Adriano (IT) - Stayed in September 2010 Would you return to this hotel? Yes Customer's average score 7.1 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Maria Gloria (IT) - Stayed in June 2010 Would you return to this hotel? Yes Customer's average score 8.9 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments La doccia lasciava un pò a desiderare per funzionalità e sicurezza. Book Now! »