Le spécialiste de la réservation d'hôtel en Italie
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Another thing is the car rental. The hotel provides connection to a car rental agency, whose service is just horrible. The agency's staff ignores clients, during discussing the rental conditions and agreement turns to personal conversation between the staff members and phone calls, just absolutely ignoring clients. The cars for rent are very old. Moreover, they do not accept credit cards for the payment, only cash.
The hotel staff was polite and pleasant. It was a pleasure talking to them, especially to administration at the front desk.