Reviews Hotel Zara - Naples

2 stelle
Via Firenze 81, 80142 Naples Map
Prices from US$ 27
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Hotel Zara

Average Ranking

Very good

8/10

on 73 surveys

64% of customers would book Hotel Zara again

Average Rating

  • Cleanliness of the Rooms
    8.6
  • Room Comforts and Facilities
    8
  • Quality and services of the Hotel
    7.8
  • Staff Assistance
    8.4
  • Restaurant and bar
    6.8
  • Connections to the City
    9.5
  • Surrounding Area
    5.7
  • Accuracy of the website description
    8.1
  • Value for money
    8.7
  • Overall satisfaction
    8.1

Average Ranking

Very good

8/10

on 73 surveys

64% of customers would book Hotel Zara again

Angelo
Italy Country
July 2011
Single business traveller
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marianna
Italy Country
June 2011
Couple more than 35 years old
Exceptional
10/10

Bravi e gentili. Grazie mille!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Erich
Germany Country
June 2011
Couple more than 35 years old
Pleasant
6.4/10
Would you return to this hotel?
Yes
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jeannine
France Country
April 2011
Couple more than 35 years old
Pleasant
6.2/10
Would you return to this hotel?
Yes
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Krzysztof
Poland Country
February 2011
Single business traveller
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anita
France Country
February 2011
Couple more than 35 years old
Good
7.3/10
Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Traore
Côte d'Ivoire Country
February 2011
n/a
Would you return to this hotel?
Unsure
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco
Italy Country
January 2011
Traveller with friends
Good
7.2/10

I titolari sono stati sempre disponibili e gentili.

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
December 2010
Excellent
8.6/10
Would you return to this hotel?
Unsure
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carmelo Moreno
Italy Country
December 2010
Good
7.3/10

Non fatevi ingannare dall'ingresso, buon hotel molto vicino alla stazione centrale di Napoli, ottimo per qualità e prezzo, personale disponibile e cordiale. Sicuramente ci ritornerò. E' ideale per brevi soggiorni una mx tre notti.

Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pierantonio
Italy Country
November 2010
Couple less than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luigi
Italy Country
November 2010
Family with small children
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dora
Italy Country
October 2010
Family with small children
Good
7.2/10

Ho soggiornato nell'hotel Zara e non mi sono sentita un'estranea dal primo momento. Sono stata bene con il personale, la stanza e i servizi.

Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2010
Couple more than 35 years old
4/10
Would you return to this hotel?
No
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ioan
Romania Country
October 2010
Family with teenagers
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2010
Pleasant
6/10

Achtung, es gibt auch Zimmer OHNE Fenster, das ist nach meiner Ansicht nicht erträglich. Mir wurde so ein Zimmer zugewiesen, ich habe dann nach Anfrage ein anderes bekommen, zum Glück!

Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Carmine
Italy Country
September 2010
4.8/10
Would you return to this hotel?
Unsure
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesca
Italy Country
September 2010
Group
4.8/10
Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vincenzo
Italy Country
August 2010
Traveller with friends
Very good
8.2/10

Ci siamo trovati benissimo, l'albergo è semplice ma accogliente. Le camere sono pulite e ben attrezzate, il personale molto disponibile. Fortemente consigliato per la buona relazione qualità/prezzo. Il quartiere dove si trova l'hotel non è dei migliori però è centrale e vicinissimo alla stazione ferroviaria. Napoli è bellissima e vale la pena visitarla.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
August 2010
Family with teenagers
Pleasant
6.4/10

I bagni in stanza non sono granchè, mancavano gli asciugamani grandi e le ante per la doccia.

Would you return to this hotel?
Unsure
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Murielle
France Country
August 2010
Family with teenagers
Very good
8.2/10

Accueil très gentil. Personnel très gentil et disponible, mais ne parlant pas français. Le quartier resssemble un peu à Barbès mais une fois dans l'hôtel on y est très bien. La proximité immédiate des gares (routières, trains de banlieue, métro...) est très pratique.

Je conseille l'endroit aux personnes à petit budget comme nous qui ne sont pas trop impressionnables ou attachés à une vue de l'hôtel.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2010
Couple less than 35 years old
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Martine
Belgium Country
July 2010
Family with teenagers
Very good
8.3/10
Would you return to this hotel?
Yes
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
July 2010
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lee Ann
Canada Country
May 2010
Family with teenagers
4.2/10

I guess for a budget hotel you can't expect too much but at least the walls should be clean ( our room walls were so grimy) and you should not have to cringe when you use the bathroom- the walls of the shower were mill dewed and the floor was wet from a leaking faucet, and you could see the previous guests' hairs floating about!

Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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