Average Ranking
Wonderful
9.2/10
on 97 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.2/10
on 97 surveys
80% of customers would book Hotel Bristol Palace again
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Mi è stato detto che c'era il garage,ma all'arrivo era tutto occupato;ho perso 20 minuti per trovare il garage,tornare a piedi,dopo avere scaricato in Hotel i bagagli.E lo stesso al mattino.
Alla ricerca di un ristorante sono stato indirizzato in un locale,certamente non all'altezza.
Cari Signori questa indifferenza verso il cliente è veramente deprecabile.
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Ottima location. Servizio ineccepibile. Camere belle e confortevoli. Necessario il refreshment di alcuni, pregevoli, arredi.
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Superbes prestations pour un bref séjour dans le coeur de la ville.
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Nous avons été deçu de cet hotel qui offre un cadre décoratif intérieur exceptionnel. L'acceuil par le personnel est decevant. Pas de possibilité de se garer dans le parking de l'hotel. L'isolation des chambres est mal faite, dès 8heures on entend les discusions dans les chambres voisines. Le ménage est a revoir, nous avons trouvé une carte dans un des tiroirs du chevet et l'avons signalé à la réception sans surprise. Les salles de petit déjeuné, pas d'acceuil on ne donne pas le n° de chambre, les salles sont bien amménagées, le personnel est la tres serviable.
La semaine passée nous étions dans un hotel 4 etoiles prés de Serravallée Scrivia il n'y a aucun comparaison concernant la propreté du lieu.
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A la fin de mon sejour j'ai demandé à rencontrer le directeur de l'hotel pour 2 raisons:
1ere/ ma carte d'acces à ma chambre s'est decodée tous les jours. Impossible d'acceder sans voir la reception a chaque retour à ma chambre ( 11 fois )
2eme/ une personne a 23heures20 dans la nuit de dimanche a lundi s'est introduite dans notre chambre alors que nous dormions mon epouse et moi. Une fois de plus l'acces a notre disfonctionnait et nous en avons été quitté pour une grande frayeur.
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Hôtel luxueux et parfait
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Il rapporto qualità/prezzo è buono in relazione all'offerta di quei giorni; diveramente il prezzo esposto nelle camere è molto sostenuto
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