Reviews Hotel Bernina - Tirano

3 stelle
Via Roma 24, 23037 Tirano (Sondrio) Map
Prices from US$ 58
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Hotel Bernina

Average Ranking

Wonderful

9.3/10

on 519 surveys

88% of customers would book Hotel Bernina again

Average Rating

  • Cleanliness of the Rooms
    9.6
  • Room Comforts and Facilities
    9.1
  • Quality and services of the Hotel
    9.2
  • Staff Assistance
    9.4
  • Restaurant and bar
    9.2
  • Connections to the City
    10
  • Surrounding Area
    9.1
  • Accuracy of the website description
    9.2
  • Value for money
    9.2
  • Overall satisfaction
    9.2

Average Ranking

Wonderful

9.3/10

on 519 surveys

88% of customers would book Hotel Bernina again

Roland
Switzerland Country
September 2016
Couple more than 35 years old
Okay
5.8/10

Wir haben über ein Zimmer mit Balkon und wissentlich in der Dependance gebucht. Erst nach der Übernahme bemerkten wir, dass es keinen Balkon hat. Zurück an der Reception erklärte uns die Dame, dass wir ein Zimmer mit Balkon haben können, der Balkon sei aber sehr klein und schmal und er sei auf der Seite der Hauptdurchgangsstrasse. So behielten wir das Zimmer ohne Balkon, dafür auf der etwas ruhigeren Rückseite des Hauses.

Auf der Homepage ist nur das Hotel Bernina selbst abgebildet, so im Zentrum beim Bahnhof mit reinem Quartierverkehr. Die nicht abgebildete Dependance hingegen liegt direkt an der Hauptstrasse mit sehr viel Verkehr. Auch war die Reinigung teilweise mangelhaft. Auf meinem Nachttisch lag die ganzen 4 Tage der gleiche alte Staub, der vermutlich schon länger da gelegen hat. Ich hab ein Foto gemacht und bei der Abreise gezeigt, worauf sich die Dame entschuldigt hat.

Would you return to this hotel?
No
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2016
Couple more than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Tiziano
Switzerland Country
August 2016
Single business traveller
Good
7.2/10
Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rosario
Italy Country
July 2016
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dumeni
Switzerland Country
June 2016
Couple more than 35 years old
Good
7.1/10
Would you return to this hotel?
Yes
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonia
Switzerland Country
June 2016
Single business traveller
Wonderful
9.1/10

Das Abendessen war nicht besonders gut.

Das Frühstücksbuffet ist für Italien sehr reichhaltig.

Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pier Luigi
Italy Country
June 2016
4.5/10

La Suite è collocata è presso una dependance distante circa 500 m dall’Hotel Bernina ove credevamo di aver prenotato.

Presso questa struttura è possibile utilizzare il parcheggio privato al costo di euro 8/giorno.

La distanza dalla struttura principale e, quindi, dai servizi connessi ha comportato dei disagi di andirivieni complicati e aggravati dalle piogge. Per la colazione abbiamo optato, su suggerimento dello staff, per l’Hotel Corona in quanto dello stesso gruppo e, comunque, seppur decisamente più vicino esterno alla residenza, pur sempre esterno alla stessa.

Per quanto riguarda la colazione a buffet, si tende a rifornire gli elementi quasi ad intervenuto esaurimento.

La suite assegnata presentava problemi di mancata pulizia più evidenti sulle superfici orizzontali. Le abatjour funzionano contemporaneamente, volendo leggere si deve infastidire il proprio compagno/a. Mancanza di aria condizionata.

Esperienza poco soddisfacente.

Would you return to this hotel?
Unsure
4.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Meyer
Switzerland Country
May 2016
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vittorio
Italy Country
April 2016
Couple more than 35 years old
Wonderful
9.3/10
Would you return to this hotel?
Yes
Wonderful
9.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Erwin
Switzerland Country
April 2016
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Karen
United Kingdom Country
April 2016
Traveller with friends
Excellent
8.6/10

We had booked to stay at the Bernina Hotel as we were arriving late and up early for the Bernina Express train up the Alps. The hotel was literally across the square from the train. When we arrived we found we were not staying in the actual hotel but a 10 minute walk from the hotel in rooms which Belonged to the hotel. Although the rooms were lovely it was not what I had booked and nobody tried to contact me to advice me of the change! The main reason we booked the hotel next to the railway was my mother who is 84 was travelling with us and can't walk any great distance.

Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christoph
Switzerland Country
March 2016
Couple more than 35 years old
Pleasant
6.6/10

Wir wollten vor 07.00 Uhr auschecken, doch leider war die Reception jeweils nur ab 07.00 Uhr besetzt, das ist ungenügend. Wir haben die beiden Telefonnummern, welche an der Türe angegeben waren angerufen, doch niemand meldete sich, was auch schlecht ist.

Would you return to this hotel?
Yes
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Egidio Massimo
Italy Country
December 2015
Couple more than 35 years old
Wonderful
9/10

Il punto di forza è certamente la vicinanza con la stazione del Bernina Express

Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Davide
Italy Country
December 2015
Couple more than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mario
Italy Country
November 2015
Couple more than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco
Italy Country
November 2015
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marlies
Switzerland Country
November 2015
Couple more than 35 years old
Good
7.7/10
Would you return to this hotel?
Unsure
Good
7.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roland
Switzerland Country
November 2015
Single business traveller
Very good
8.4/10

Gute freundliche Unterkunft,ich werde wieder buchen. Das Frühstück war gut aber nicht mein Ding.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberto
Italy Country
October 2015
Couple more than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rosmarie
Switzerland Country
October 2015
Wonderful
9/10
Would you return to this hotel?
Unsure
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Henri
Switzerland Country
October 2015
Family with small children
Very good
8.2/10

Zimmer ca. 2 Minuten vom Hotel entfernt, aber gut.

Bei regen weniger.

Das Frühstück ist sehr kompliziert. Meine 7-jährige Tochter hat den Multi-Vitamin Saft, der für den ausgegangenen Orangensaft nachserviert wurde, sehr schlecht vertragen.

Would you return to this hotel?
Unsure
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wilhelm
Switzerland Country
October 2015
Couple more than 35 years old
Very good
8/10

Es war toll, dass uns ein Zimmer reserviert wurde, obwohl es mit meiner Kreditkarte nicht funktioniert hat. Besten Dank an das Hotel.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Denise
Switzerland Country
September 2015
Traveller with friends
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Stefano
Italy Country
September 2015
Couple more than 35 years old
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrea
Italy Country
September 2015
Couple more than 35 years old
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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