Reviews Hotel Excel Roma Ciampino - Marino
4 stelleAverage Ranking
Wonderful
9.1/10
on 79 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.1/10
on 79 surveys
84% of customers would book Hotel Excel Roma Ciampino again
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Todo fue bien, pero un poco por casualidad por que después de hacer el check in nos despertaron a la 1 de la madrugada desde la recepción del hotel diciendo que había un problema con la reserva. Al día siguiente nos dijeron que mi reserva había sido anulada pero a mi no me avisaron en ningún momento así que igual podría haber llegado a Roma y verme en la calle por la mala gestión del hotel.
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The receptionist was friendly and first impression from the hotel and the hotel room was good. Bed was comfortable.
The shower was not very clean - hairs from the previous visitor. Noisy in the morning, at 6:30 in the morning a noise from the hallway woke me up. Breakfast was very poor.
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Directions were extremely difficult to figure out how to find the hotel.
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Spero di tornare, sono soddisfatto del soggiorno.
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We just stayed from the afternoon and left 5 oclock in the morning, before breakfast.
But we would like to come back.
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La somma che l'hotel ha bloccato nel momento in cui ho fatto la prenotazione non mi è stata ancora rilasciata e sono passati già cinque giorni.
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Il bagno portebbe essere rinnovato, sarebbe utile una doccia più grande e più pulita.
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Una camera matrimoniale non può avere due letti singoli con due materassi uniti e le due reti legate da una corda!
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