Reviews Hotel San Giorgio - Florence

3 stelle
Via Sant'antonino 3, 50123 Florence Map
Prices from US$ 79
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Hotel San Giorgio

Average Ranking

Excellent

8.8/10

on 140 surveys

72% of customers would book Hotel San Giorgio again

Average Rating

  • Cleanliness of the Rooms
    8.9
  • Room Comforts and Facilities
    7.9
  • Quality and services of the Hotel
    8.2
  • Staff Assistance
    9.1
  • Restaurant and bar
    8
  • Connections to the City
    10
  • Surrounding Area
    9.1
  • Accuracy of the website description
    8.7
  • Value for money
    8.7
  • Overall satisfaction
    8.7

Average Ranking

Excellent

8.8/10

on 140 surveys

72% of customers would book Hotel San Giorgio again

Fabrice
France Country
November 2012
Couple more than 35 years old
Very good
8.4/10

Attention au prix du parking : 23€ pour une C5, chère voiture.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
November 2012
Group
Okay
5.8/10
Would you return to this hotel?
Unsure
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Caroline
Italy Country
November 2012
Family with teenagers
Excellent
8.9/10
Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Guillem
Spain Country
October 2012
Couple more than 35 years old
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
October 2012
Traveller with friends
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Wendy
Italy Country
October 2012
Single business traveller
Good
7.6/10

This hotel made me think of poor Cinderella deserving to go to the ball, but not having the means, until her Fairy Godmother arrives. The San Giorgio is perfectly placed for travellers, being so convenient to the train station, and tour bus meet-ups, just around the corner, and in walking distance to everything for sightseers. Yet, it's tucked into a quiet, pleasant corner of a small Piazza, opposite the S Maria Novella. Excellent price, including breakfast and WIFI. My room, 107 on the first floor, was very spacious, cheerful yellow draperies and bedspread, matching the headboard. Immaculate linen. Huge bathroom, with hair dryer. Flatscreen TV only showed the news in English, otherwise mostly Italian. Guests were given a heavy brass keyholder, which you handed in each time you went out, and picked up on returning. The lift was working. The breakfast area was cheerful, and offered a great selection of cold foods only, standard. Freshly made coffee was included, but only on request. Hot water for tea had to be asked for, and served to your table in steel jugs, so the heat didn't last long. It would have been great to have hot water urns available 24 hours, for guests to revive themselves with an instant coffee, or teabag. There was also a pleasant separate sitting room.

However!

There was a bad smell from the bathroom, when I first entered the room, although it looked clean enough. Also, the entry door lock panel was very loose, so I was worried about security. There was a second entry/exit door from the spacious bathroom, so I checked its door lock, which was secure. It was hilarious trying to convey the need for a screwdriver on the door lock, and bad smell, (holding my nose), to the young staff, who seemed to have little English, and I had little Italian language. (Shades of Fawlty Towers). I was told it would be attended to, and upon my return, the air conditioning was running, the smell was gone, but the door lock was never fixed. The screwhole was too big for the screw. I left my things locked in my suitcase. I jammed chairs against both doors at night. Overall, The Hotel San Giorgio needs to do battle with the 70's dark brown woodwork, damaged, chipped, and mould stained areas, such as doors, door frames, and wobbly furniture. There was peeling wall paper in my room, and chipped walls. All the carpets in the foyer, steps, my room, sitting area, and dining area needed vacuuming, but particularly the reception area, the first "face" of the Hotel you see.

In conclusion, I would love to visit The Hotel San Giorgio again, after further renovations as described above. It has enormous potential. Any Fairy Godmothers out there, take note!

Would you return to this hotel?
Unsure
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francesco
Italy Country
September 2012
Family with small children
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
France
France Country
August 2012
Traveller with friends
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maria Giuseppina
Italy Country
July 2012
Family with teenagers
Very good
8/10

Nella nostra stanza non c'era cassetta di sicurezza.

Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ирина
Russia Country
July 2012
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Edo
Italy Country
July 2012
Couple more than 35 years old
Excellent
8.5/10

La cortesia del personale, la competenza e la disponibilità.

Would you return to this hotel?
Yes
Excellent
8.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Feng
Canada Country
June 2012
Family with teenagers
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
David
United Kingdom Country
June 2012
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Sergio
Italy Country
May 2012
Couple more than 35 years old
Okay
5.6/10
Would you return to this hotel?
Yes
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ana Maria
Argentina Country
May 2012
Very good
8.2/10

No fue posible lograr conexión en nuestra habitación. Recurrimos a un local frente al hotel. Remarcamos la atención de casi todo el personal de recepción, especialmente de Lucas que estuvo siempre atento a solucionar nuestras demandas, con la máxima amabilidad.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Patrick
France Country
May 2012
Couple more than 35 years old
Exceptional
10/10

Hôtel à recommander, ce que je ferai si l'occasion se présente.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Edward
Italy Country
April 2012
Single business traveller
Good
7.4/10
Would you return to this hotel?
No
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dario
Italy Country
April 2012
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gilles
France Country
March 2012
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Claudio
Italy Country
March 2012
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Monica
Italy Country
February 2012
Single business traveller
Good
7.2/10
Would you return to this hotel?
Unsure
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Fabio
Italy Country
January 2012
Traveller with friends
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jean-luc
Switzerland Country
January 2012
Family with teenagers
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2011
Couple more than 35 years old
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
William
United States Country
September 2011
Couple more than 35 years old
Good
7.1/10

This hotel does not deserve its 3 star rating. In my opinion the hotel is a 2 star rather than a 3 star. The staff is wonderful and the service is excellent. We were treated very well and we enjoyed our two night stay because of the wonderful people. The room we were assigned looked nothing like the photographs. The bed was marginally comfortable, the furnishings barely adequate. There was marginal TV service and the TV was old and of very poor quality. This hotel does not live up to its own promotion. The only good thing was that the room was very clean and we were happy about that.

Would you return to this hotel?
No
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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