Average Ranking
Excellent
8.7/10
on 108 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.7/10
on 108 surveys
72% of customers would book Hotel Metropole Suisse Au Lac again
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La colazione lascia a desiderare, le briosche erano asciutte, caffé e altre bevande disponibili dal distributore automatico. Per avere un caffé decente dal bar si paga a parte.Il parquet in camera faceva cosi' rumore che ci si muoveva il meno possibile,ma con due bimbi piccoli era abbastanza un' impresa difficile.
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Gebucht haben wir Halbpension. Es ist für uns nicht verständlich und bisher noch nie so erlebt, dass Halbpension so schlecht und unfair war. Während dem ganzen Aufenthalt wurde uns immer die selbe Speisekarte vorgelegt mit 4 Vorspeisen, 3 Hauptgänge (davon zwei Fisch) und drei Nachspeisen. Um richtig verstanden zu werden: in der ganzen Zeit die selben drei Hauptgänge etc. Uns ist auch nicht erklärbar, warum der Besitzer oder Pächter unsere, vom Hotel abgegebene Karte zur Vorweisung beim Essen, verächtlich auf den Tisch zurückgeworfen hat.
Das Hotel an sich hat uns sehr gut gefallen und wir ziehen in Erwägung im Herbst einige Tage anzureisen.
Das Restaurant werden wir, abgesehen vom Frühstück, nicht weiter besuchen.
Der zusätzliche Preis für Halbpension ist bei dieser Art der Verpflegung nicht akzeptierbar.
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La prima colazione e la sua presentazione mancano di fascino.
Ne colazione continentale ne americana, sotto il livello generale dell' hotel.
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Im großen und ganzen war es in Ordnung, nur unser Zimmer war nicht so wie erwartet. Unser Zimmer war direkt über der Abzugsanlage von der Küche, wodurch es am Abend und in der Nacht, bis 2:00 Uhr morgens laut war, außerdem konnte man während dem Küchenbetrieb (auch am Mittag) nicht lüften, da sonst das ganze Zimmer nach Abzug gestunken hat! Wir waren etwas enttäuscht.
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Probabilmente un buon Hotel nel 1950, peccato che nei servizi generali sia rimasto a quel periodo.
Prezzo eccessivo in rapporto a servizi erogati, tra i quali brilla l'assenza di un garage (probabilmente la vecchia clientela viaggiava in carrozza).
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Che altro potrei aggiungere, se non che, dovendo ritornare a Como, usufruirei sicuramente della stessa struttura alberghiera.
Buone Feste.
Marco Mascherpa
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The hotel is situated on a busy road which meant that it was quite noisy as our room was fronting the road, but it had double glazing which meant this wasn't a problem. There was construction work on the waterfront which detracted from the view, but this was just timing!
I did not feel there was very good sound insulation between rooms, though as we had very noisy neighbours!
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