Guest Reviews for Casa Billi in Florence

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Casa Billi Via Faenza 12, 50123 Florence Book Now! » General Description How to find us Rooms & Facilities Photo Gallery Reviews   Average Rating Cleanliness of the Rooms: 8.5   Average Ranking 8.3 on 17 surveys Room Comforts and Facilities: 7.5 Quality and services of the Hotel: 7.1 Staff Assistance: 7.8 Restaurant and bar: 7.7 Connections to the City: 10.0 Surrounding Area: 9.4 Accuracy of the website description: 8.5 Value for money: 8.1 Overall satisfaction: 7.7 64% of customers would book this hotel again Guest Reviews Anonymous - Stayed in October 2011 Would you return to this hotel? Yes Customer's average score 8.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Einziger Mangel war, dass der Aufzug nicht benutzt werden konnte. Alexandre (BR) - Stayed in September 2011 Would you return to this hotel? No Customer's average score 5.3 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Michele (IT) - Stayed in September 2011 Would you return to this hotel? Yes Customer's average score 7.1 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Achim (DE) - Stayed in June 2011 Would you return to this hotel? Unsure Customer's average score 7.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Anonymous - Stayed in June 2011 Would you return to this hotel? Yes Customer's average score 8.4 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Benjamin (BR) - Stayed in December 2010 Would you return to this hotel? Unsure Customer's average score 6.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Hella (FR) - Stayed in October 2010 Would you return to this hotel? No Customer's average score 4.3 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Chambre glaciale pendant les 2 premiers jours car climatiseur mis en route seulement à notre arrivée. Salle de bains et WC communs à plusieurs chambres pas nettoyés suffisamment souvent vu la fréquence d'utilisation. Par ailleurs, les utilisateurs se douchaient parfois entre minuit et 3h du matin, gênant le sommeil des occupants qui jouxtaient cette salle de bains, en l'occurrence nous ! Peut être faudrait-il envisager d'afficher ,des horaires limites pour l'utilisation de la douche ? Les gérants étaient invisibles donc impossibilité d'obtenir ne serait-ce que du papier toilette! Par ailleurs aucun service proposé. Jose Antonio (BR) - Stayed in October 2010 Would you return to this hotel? Unsure Customer's average score 5.3 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Lena (DE) - Stayed in September 2010 Would you return to this hotel? Yes Customer's average score 8.3 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Die Dusche war undicht, einziges Makel. Ann (NZ) - Stayed in August 2010 Would you return to this hotel? Yes Customer's average score 8.9 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments We really enjoyed our stay at Casa Billi and the hosts were very friendly and helpful Pedro (CH) - Stayed in May 2010 Would you return to this hotel? Yes Customer's average score 9.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Alfonso (IT) - Stayed in April 2010 Would you return to this hotel? Unsure Customer's average score 6.9 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Luigi (IT) - Stayed in September 2009 Would you return to this hotel? Yes Customer's average score 9.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Lorenzo il proprietario dell'albergo è veramente una persona spendida e veramente disponibile. sicuramente quando dovremo tornare a firenze casa billi sarà il nostro albergo. sarebbe bello liberare la stanza almeno due ore dopo l'orario stabilito senza supplemento sul prezzo!!!! ma va bene così!!!! siamo stati benissimo saluti gigi e andrea Louise (MT) - Stayed in September 2009 Would you return to this hotel? Yes Customer's average score 8.9 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Ci siamo trovati molto bene nel vostro hotel. Ritorneremo di sicuro un' altra volta Grazie Patrizia (IT) - Stayed in September 2009 Would you return to this hotel? Yes Customer's average score 7.7 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Anonymous - Stayed in September 2009 Would you return to this hotel? Yes Customer's average score 8.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Il n'y avait personne lors de notre arrivée...et nous avons dû attendre une heure avant de voir arriver quelqu'un!!!!! Nous ne nous attendions pas à cela. Une fois en chambre, manquaient les linges de bain.... qui nous ont été apportés à la suite de notre demande avec un mot d'excuse. Ensuite l'accueil était cordial et la propreté de la chambre impeccable! Riccardo (IT) - Stayed in May 2009 Would you return to this hotel? Yes Customer's average score 6.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Book Now! »