Guest Reviews for Grand Hotel Excelsior in Reggio Calabria

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Grand Hotel Excelsior Via Veneto 66, 89123 Reggio Di Calabria (Reggio Calabria) Book Now! » General Description How to find us Rooms & Facilities Photo Gallery Reviews   Average Rating Cleanliness of the Rooms: 9.9   Average Ranking 9.0 on 6 surveys Room Comforts and Facilities: 9.2 Quality and services of the Hotel: 9.2 Staff Assistance: 9.5 Restaurant and bar: 9.5 Connections to the City: 9.9 Surrounding Area: 8.8 Accuracy of the website description: 7.7 Value for money: 7.7 Overall satisfaction: 8.4 66% of customers would book this hotel again Guest Reviews Cleto (IT) - Stayed in March 2012 Would you return to this hotel? Unsure Customer's average score 8.5 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Il parcheggio auto è all'aperto in una via pubblica limitato al massimo a tre autovetture. Il cliente deve, quindi, parcheggiare sulle strisce blu (a pagamento orario) o in un garage nei dintorni sempre a pagamento. Nadia (IT) - Stayed in January 2012 Would you return to this hotel? Unsure Customer's average score 6.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Sarebbe gradevole avere la possibilità di scegliere tra stanze (o meglio piani) per fumatori e non fumatori. Purtroppo nella stanza che mi è stata assegnata ho trovato una cicca di sigaretta spenta sul davanzale interno della finestra con residui di cenere e "l'odore di fumo" nella stanza era molto evidente. Ho segnalato alla reception che cortesemente mi ha offerto di cambiare stanza. Non ho accettato poichè avevo già disfatto la valigia. Sarebbe opportuno che i clienti venissero accompagnati in stanza in modo da verificare insieme prima di "accomodarsi" o effettuare una verifica da parte dello staff prima di assegnare le stanze. Grazie della vostra attenzione. Stefano (IT) - Stayed in December 2011 Would you return to this hotel? Yes Customer's average score 9.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Derek (GB) - Stayed in April 2011 Would you return to this hotel? Yes Customer's average score 6.9 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Marcello (IT) - Stayed in March 2011 Would you return to this hotel? Yes Customer's average score 8.7 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Pietro (IT) - Stayed in February 2010 Would you return to this hotel? Yes Customer's average score 8.3 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Book Now! »