Reviews Grand Hotel Plaza - Montecatini Terme

4 stelle
Piazza Del Popolo 7, 51016 Montecatini Terme (Pistoia) Map
Prices from € 109
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Grand Hotel Plaza

Average Ranking

Wonderful

9.1/10

on 15 surveys

73% of customers would book Grand Hotel Plaza again

Average Rating

  • Cleanliness of the Rooms
    9.5
  • Room Comforts and Facilities
    8.5
  • Quality and services of the Hotel
    9.1
  • Staff Assistance
    9.4
  • Restaurant and bar
    9
  • Connections to the City
    10
  • Surrounding Area
    9.5
  • Accuracy of the website description
    8.8
  • Value for money
    9.1
  • Overall satisfaction
    8.4

Average Ranking

Wonderful

9.1/10

on 15 surveys

73% of customers would book Grand Hotel Plaza again

Dario
Italy Country
November 2013
Traveller with friends
Good
7/10
Would you return to this hotel?
Unsure
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Miriam
Italy Country
November 2013
Family with teenagers
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Olga
Russia Country
February 2013
Good
7/10
Would you return to this hotel?
Unsure
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonello
Italy Country
February 2013
Family with teenagers
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Aidan
Ireland Country
September 2012
Couple more than 35 years old
Pleasant
6/10

Stayed in room number 116 to the front and side of the building. It was so noisy with sleep impossible before 2 AM. They need to interact more with it's clients - not once did anyone ask if our stay was good, bad or indifferent. On leaving, having paid the bill, no thank you, goodbye, have a good day. Will not return to this hotel.

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jessica
United Kingdom Country
July 2012
Couple more than 35 years old
Exceptional
10/10

Wonderful place to stay and the staff could not be more helpful. Very polite and ready to help you with any problem or request. The food was of very high quality and the facilities were fantastic. I have a gluten free diet and the hotel did everything possible to ensure that I had gluten free food and there is a special menu available. We stayed longer than expected as it was so easy to be a guest in this hotel. the lounge is pleasent to use and the swimming pool is on an outdoor mezzanine level with grape vines to shade the areas on the side. We loved staying here, the only problem is that most shops and restaurant close down at 12.30 pm to 4 pm in the town, although you can get lunch at the hotel. If you are not used to facilities in the town being shut it can be frustrasting. However, great place to see Tuscany from as the trains take to you Florence and Lucca etc and run regularly. The hotel is a two minute walk to the station.

Would definitely stay here again!! Lovely place.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Peter
United Kingdom Country
June 2012
Couple more than 35 years old
Wonderful
9.2/10

Although this hotel is classed as 4 star the food is only 3 star. For instance when the menu said chicken it was only a small chicken leg but otherwise the food is good and as its four courses you will not starve. The bar prices were comparable with bars in the area which is good for a hotel

Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michele
Italy Country
March 2012
Very good
8.4/10

Un plauso particolare agli addetti alla sala ristorante: il maitre Enio e la collaboratrice Alina sempre pronti a soddisfare le esigenze dei clienti con professionalità e tanta discrezione. Vale la pena di soggiornare al Plaza.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michele
Italy Country
March 2012
Very good
8.4/10

Abbiamo soggiornato dal 17 Marzo e non possiamo che esprimere la nostra gratitudine al personale dell'albergo per la squisita accoglienza e la gentilezza.

Un plauso particolare per la professionalità , la cortesia e l'attenzione puntuale va al maitre Enio e alla cameriera Alina.Ottimi i piatti preparati dallo chef.

Grazie da Michele ed Elvira

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marisa
Italy Country
March 2012
Family with teenagers
Excellent
8.9/10
Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Özcan
Switzerland Country
February 2012
Couple less than 35 years old
Good
7.8/10

Zimmer waren in der Nacht zu kalt.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mario
Italy Country
June 2011
Family with small children
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Annick
France Country
May 2011
Single business traveller
Pleasant
6.8/10

Hôtel un peu vieillot qui a du être superbe dans sa belle époque.

Would you return to this hotel?
No
Pleasant
6.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Adolfo
Italy Country
January 2011
Family with small children
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maurizio
Italy Country
November 2010
Traveller with friends
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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