Guest Reviews for Hotel Plaza e De Russie in Viareggio

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Hotel Plaza e De Russie Piazza d'Azeglio 1, 55049 Viareggio (Lucca) Book Now! » General Description How to find us Photo Gallery Reviews   Average Rating Cleanliness of the Rooms: 9.9   Average Ranking 9.3 on 18 surveys Room Comforts and Facilities: 8.7 Quality and services of the Hotel: 8.7 Staff Assistance: 9.7 Restaurant and bar: 8.9 Connections to the City: 9.8 Surrounding Area: 9.3 Accuracy of the website description: 9.4 Value for money: 8.9 Overall satisfaction: 9.3 88% of customers would book this hotel again Guest Reviews Paolo (IT) - Stayed in November 2012 Would you return to this hotel? Yes Customer's average score 8.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Alexander (GB) - Stayed in June 2012 Would you return to this hotel? Yes Customer's average score 8.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Room rather small. Breakfast on roof restaurant excellent. No staff in bar. Access to garden room limited. Reception staff friendly and helpful. Habib (TN) - Stayed in May 2012 Would you return to this hotel? Yes Customer's average score 7.3 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Paolo (GB) - Stayed in April 2012 Would you return to this hotel? Yes Customer's average score 8.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Restaurant serves excellent breakfast. Evening meal seeks to be fine dining but is poorly cooked considering high cost. Too many fish dishes cause an unbalanced menu. Service excellent. Marco (IT) - Stayed in December 2011 Would you return to this hotel? Yes Customer's average score 10.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Ann (IE) - Stayed in September 2011 Would you return to this hotel? Yes Customer's average score 7.4 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments The only thing is when we walked through the park opposite the hotel it was very dilapidated and grass not cut which was a pity because if it was looked after you could sit on the seat in the park and enjoy the atmosphere. Nathalie (CH) - Stayed in August 2011 Would you return to this hotel? Yes Customer's average score 9.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Lazzaro Davide (IT) - Stayed in October 2010 Would you return to this hotel? Yes Customer's average score 8.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Federica (IT) - Stayed in June 2010 Would you return to this hotel? Yes Customer's average score 9.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Roberto (IT) - Stayed in October 2009 Would you return to this hotel? Unsure Customer's average score 7.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Thomas (NO) - Stayed in August 2009 Would you return to this hotel? Yes Customer's average score 10.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Thierry (FR) - Stayed in August 2009 Would you return to this hotel? Yes Customer's average score 8.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Manuela (GB) - Stayed in July 2009 Would you return to this hotel? Yes Customer's average score 9.8 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Franca (IT) - Stayed in May 2009 Would you return to this hotel? Yes Customer's average score 8.0 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments LA MANCANZA DI PARCHEGGIO HA CREATO QUALCHE DISAGIO PERCHè I PARCHEGGI NEI DINTORNI, IN LOCALITà MARINA, NON ERANO DISPONIBILI. RISCHIO MULTE Marco (IT) - Stayed in May 2008 Would you return to this hotel? Yes Customer's average score 6.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Cristina (IT) - Stayed in November 2007 Would you return to this hotel? Yes Customer's average score 9.2 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Salvatore (IT) - Stayed in September 2007 Would you return to this hotel? Unsure Customer's average score 4.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Comments Pessimo x il parcheggio ho dovuto portare l'auto a circa 20 minuti a piedi dell'hotel, x il sito al mio arrivo non risultava la mia prenotazione quindi pessimo, in camera le pareti della doccia non ereno ben sigillate e usciva tanta acqua fino ad arrivare perfino in corridoio, dopo la segnalazione sono intevenuti, ma malgrado ciò c'erano ancora perdite, preciso che non dipendeva dalla chiusura delle porte della doccia ma da difetti propri della doccia. IL servizio e la cucina del ristorante ottima cosi pure il sevizio in camera e il resto del personale. distinti saluti. salvatore bennici Tebbutt (GB) - Stayed in July 2007 Would you return to this hotel? Yes Customer's average score 8.6 [details]   No Answer Very bad Bad Adequate Good Excellent Cleanliness of the Rooms             Room Comforts and Facilities             Quality and services of the Hotel             Staff Assistance             Restaurant and bar             Connections to the City             Surrounding Area             Accuracy of the website description             Value for money             Overall satisfaction             Book Now! »