Reviews Imperial Garden - Montecatini Terme

4 stelle
Viale Puccini 20, 51015 Montecatini Terme (Pistoia) Map

Average Rating

  • Cleanliness of the Rooms
    6.6
  • Room Comforts and Facilities
    4.4
  • Quality and services of the Hotel
    5.5
  • Staff Assistance
    7.2
  • Restaurant and bar
    6.6
  • Connections to the City
    9.5
  • Surrounding Area
    9.5
  • Accuracy of the website description
    7.2
  • Value for money
    5.5
  • Overall satisfaction
    5.5

Average Ranking

Pleasant

6.6/10

on 4 surveys

25% of customers would book Imperial Garden again

Anonymous
July 2011
Couple less than 35 years old

Aussen hui, innen Pfui! Das Hotel steht sehr beeindruckend da und man freut sich richtig, wenn man in das Foyer kommt. Doch bei den Zimmern hört es auf. Dicke Staubschickten, abgerissene Tapeten, kein Duschvorhang, Schamhaare im Bad. Nach Rücksprache mit der Hotelleitung haben wir uns ein anderes Zimmer angesehen, das war aber genauso schlimm. Ergebnis. Wir sind am zweiten Tag wieder abgereist.

Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Norbert
Austria Country
May 2011
Traveller with friends
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Annick
France Country
July 2010
Single business traveller

Je suis arrivée à l'hotel avec mon mari et il n'y avait pas la chambre. Au final on nous a trouvé une chambre avec des lits jumeaux mais ce n'est pas normal.Je pense que le personnel de la réception n'est pas à la hauteur.

Courtoisement.

Annick Rey

Would you return to this hotel?
No
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2010
Couple more than 35 years old
Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

Additional Hotels Nearby:

View more hotels in Montecatini Terme »