Reviews Relais Under The Tower - Pisa

Via Santa Maria 77, 56100 Pisa Map
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Relais Under The Tower

Average Ranking

Okay

5.5/10

on 9 surveys

11% of customers would book Relais Under The Tower again

Average Rating

  • Cleanliness of the Rooms
    5.9
  • Room Comforts and Facilities
    4.9
  • Quality and services of the Hotel
    3.9
  • Staff Assistance
    4.2
  • Restaurant and bar
    2.2
  • Connections to the City
    9
  • Surrounding Area
    8.5
  • Accuracy of the website description
    5.2
  • Value for money
    5
  • Overall satisfaction
    4.4

Average Ranking

Okay

5.5/10

on 9 surveys

11% of customers would book Relais Under The Tower again

Błażej
Poland Country
October 2012
Family with teenagers
5.1/10
Would you return to this hotel?
Unsure
5.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Riccardo
Italy Country
September 2011
Couple less than 35 years old
2/10
Would you return to this hotel?
No
2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giorgio
Italy Country
September 2011
Family with teenagers
4.3/10

Struttura e accoglienza assolutamente indegna, da evitare.

Would you return to this hotel?
No
4.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rachel
France Country
July 2011
Traveller with friends
5.4/10

Personnel absent voir inexistant, pas moyen de recevoir un petit-déjeuner.

Propreté ok, confort bof.

Bref à part l' emplacement ça ne vaut pas le prix.

Would you return to this hotel?
No
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2011
Family with teenagers
Pleasant
6/10

Die Adresse des Hotels ist eigentlich nur die Rezeption (Schreibtisch + Telefon) . Quasi ist es nur eine B&B Zimmervermittlung. Das Zimmer war in einem anderen Haus und Teil einer Erdgeschosswohnung einer von touristischen Fussgaengern stark frequentierten Strasse in direkter (!) Naehe zur Piazza dei Miracoli. Damit abends die Fussgaenger nicht ins Zimmer schauen konnten, mussten von Innen die Laeden geschlossen werden - was auch die Frischluftzufuhr stark reduzierte und im Hochsommer unangenehm ist.

Fernseher und Luftverwirbeler in trostlosem technischen Zustand. Fuer eine einzige Nacht ist das akzeptabel. Wer mit dem eigenen PKW anreist wird Schwierigkeiten haben dorthin zu gelangen (Fussgaengerzone mit beschraenktem Verkehr) - und dort eine Nacht zu parken: Die Rezeption kann aber Ausnahmegenehmigungen ausstellen (kostet 8 Euro)

Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Elisabetta
Italy Country
June 2011
Couple less than 35 years old
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Eleonora
Italy Country
June 2011
Couple more than 35 years old
3.2/10

Mi meraviglio che l'hotel Relais Under The Tower venga chiamato" Relais" in quanto tale appellativo presuppone un certo tipo di servizio e di comfort . La descrizione che ho trovato su internet riguardo all'hotel e' di "elegante", mentre lo paragonerei ad un ostello di pessima qualita'. I muri della stanza sporchi, l'intonaco rovinato e con buchi, il materasso sul quale ho dormito era per meta' appoggiato all'asse del letto e per meta' sospeso nel vuoto, con una asse messa di traverso per impedire che il materasso crollasse a terra dove c'era un'altra asse. Nel bagno non c'era ne' un porta asciugamano, nè un asciugamano per il viso (ovviamente richiesto, ma mi e' stato risposto che non ne avevano) ne' una mensola, ne' un bicchiere per mettere lo spazzolino, ne' una saponetta, il nulla di nulla! Il ridicolo cucinotto dove gli ospiti avrebbero potuto prepararsi la colazione (pagando un extra) e' piccolo e sporco. Il bureau di questo "Relais" è composto da una cassettiera color oro( di quelle a 3 cassetti da camera da letto) ed un comodino della stessa altezza posto di traverso in modo da formare una specie di "l"costringendo la ragazza delle pulizie a stare seduta in malo modo per poter compilare la ricevuta di pagamento. Per concludere la canna fumaria del ristorante sottostante scaricava nella nostra camera obbligandoci a respirare un pessimo odore. Spero di essere stata chiara ed aver espresso tutto il mio malcontento e soprattutto sperando che questo mio giudizio sul Relais venga tenuto in considerazione e pubblicato nello spazio dedicato ai giudizi dei clienti sull'hotel. Cordiali saluti.

Would you return to this hotel?
No
3.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberta
Italy Country
March 2011
Couple more than 35 years old
4.4/10
Would you return to this hotel?
Unsure
4.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vinciane
France Country
November 2010
Traveller with friends
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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