Average Ranking
Wonderful
9.2/10
on 168 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.2/10
on 168 surveys
83% of customers would book Hotel Berna again
We thoroughly enjoyed our stay. Hotel Berna is fantastic!
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We will definitely stay at Hotel Berna next time we are in Milano.
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Whenever we come back to your city we will stay in your hotel. The staff were exceptional (especially the man, whose name I don't remember) who managed the bar. Your breakfasts were outstanding. I will recommend it to everyone I know who is going to Italy. Thank you for a wonderful stay
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Das Frühstücksangebot war sehr mäßig!
Kaum Wust oder Salami, keine Käseauswahl, nur Weißbrot und Semmeln
Die Rühreier waren sehr wässrig und schmeckten "künstlich"
Für Hotels dieser Preisklasse bin ich das in Italien anders gewohnt.
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Ero già stato in questo albergo, sempre prenotando con InItalia (una garanzia) e mi ero trovato molto bene. Anche questa volta non posso che ritenermi soddisfatto. Qualità, convenienza, cortesia: che altro chiedere?
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Ho trovato il personale molto cortese e gentile.
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Grazie!
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We enjoyed our stay very much and would recomment this hotel to our friends. Personnel were very friendly and helpful.
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Das Frühstücksbuffet ist gut, die Möglichkeit Karottensaft selbst zu machen ist clever, doch die Maschine ist zu laut für den Tagesbeginn. Vielleicht gibt es leisere Maschinen. Das Personal ist sehr freundlich, auch am frühen Morgen. Weiter so.
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My wife and myself are in our late-60s and were very satisfied with this hotel
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The vicinity of a major railway station is never very salubrious. We were in the annex across the road, which was all right in good weather. Breakfast was very good.
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I thought the room was small.
I was put in the Towers, across the road from the main hotel. The reason may have been that I wanted to combine this reservation with another for my wife and me for the following two nights. But it would have been better to have been told about the possibility of having to go into the Towers eitehr when booking on the website (as far as I can tell there was no mention at all of the Towers on the website) or when making this link between the two bookings when I was checking in.
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I received an upgrade without even asking! This hotel was fabulous!!!
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