Average Ranking
Very good
8.4/10
on 175 surveys
73% of customers would book AER Hotel Malpensa again
Average Rating
- Cleanliness of the Rooms
9
- Room Comforts and Facilities
8.3
- Quality and services of the Hotel
8.4
- Staff Assistance
9.3
- Restaurant and bar
7.9
- Connections to the City
8
- Surrounding Area
7.2
- Accuracy of the website description
8.4
- Value for money
8.6
- Overall satisfaction
8.6
Average Ranking
Very good
8.4/10
on 175 surveys
73% of customers would book AER Hotel Malpensa again
Achille
Italy 
September 2012
Very good
8.3/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Sieglinda
Italy
September 2012
Group
Exceptional
10/10
Personale disponibile e accogliente. Interessante ubicazione vicino alla SS 32, a Malpensa, al Lago Maggiore. Ci torneremo.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Paolo
Italy
August 2012
Family with small children
Good
7.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Alessandra
Italy
August 2012
Traveller with friends
Very good
8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Kenny
United States 
June 2012
Couple more than 35 years old
Exceptional
9.6/10
This was really nice, not luxury, but really nice. A must stay if you are flying out of Milan/Malpensa and don't want to pay a fortune.
Fast pick up/return at airport, Nestor, at front desk, was there for you whenever anything was needed. The room had a desk and chair, the shower was big and roomy enough to move around, not like others we encountered, dinner was great, we had a noodle dish, dessert was yummi, breakfast huge. We would go back any time and recomment this place to everybody and I dont usually rave about a hotel.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Michael
Switzerland 
April 2012
Family with small children
Good
7.7/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Magali
France 
April 2012
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Robert
Germany 
April 2012
Single business traveller
Pleasant
6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
details
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Stefano
Italy
January 2012
Very good
8.2/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Raffaella
Italy
January 2012
Very good
8/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Isabelle
France
January 2012
Very good
8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Salvatore
Italy
November 2011
Good
7.6/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Domingo Antonio
Italy
November 2011
Couple more than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Zlatko
Bulgaria 
October 2011
Very good
8/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Anonymous
October 2011
Pleasant
6/10
The lobby smelled very strongly of cigarettes and fortunately I was quick enough to ask for a non smoking room and it did not smell much at all thankfully.
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Alfonso
Italy
September 2011
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Sandro
Italy
September 2011
Very good
8.4/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Uwe
Germany
September 2011
Couple more than 35 years old
Excellent
8.6/10
Gutes 3* Hotel mit guten Frühstück, zentrale Lage zu den Seen und Mailand.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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William
United States
September 2011
Couple more than 35 years old
Good
7.1/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Franco
Italy
September 2011
Couple more than 35 years old
Very good
8/10
Qualità del servizio offerto e prezzo molto buoni, sarebbe ottimo se ci fosse il servizio di accompagnamento al ristorante. Comunque da consigliare.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Aldo
Italy
September 2011
Single business traveller
Good
7.4/10
Hotel tranquilo para alojar, el traslado gratis desde y hacia el hotel-aeropuerto facilita la estadìa. Personal cordial y atento.
Las habitaciones disponen de lo necesario como para permitir el descanso reponedor que uno necesita.
Precio-calidad acorde a lo que busca. Distante de la ciudad, pero existe transporte.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Overall satisfaction |
Laura
Taiwan 
August 2011
Family with small children
Exceptional
9.8/10
Staff were very helpful, efficient and courteous. We arrived late in the evening but the complimentary shuttle bus was still running. We had a large and comfortable room. Surroundings are very peaceful.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Carmel
Australia 
July 2011
Couple more than 35 years old
Very good
8/10
I would like to thank all staff for their kind service to us during our stay especially for very efficient transfer to station and buses.
Lucy Angelico, Australia.
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Knut Haavard
Norway 
July 2011
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
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| Overall satisfaction |
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