Average Ranking
Wonderful
9.4/10
on 63 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Wonderful
9.4/10
on 63 surveys
88% of customers would book Hotel Excelsior San Marco again
Special thanks to the staff members in the terrace restaurant 1st floor on the evening of the arrival (May 25) as well as breakfast staff on Thursday.
Excellent, friendly service.
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Frühstücksservice etwas zu langsam bzw. nachlässig
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Hemos estado muy a gusto en este hotel, tanto con la habitación como con todo el personal que nos ha atendido. La única pega es que estaban de obras y no nos lo avisaron, menos mal que coincidió con días de fiesta excepto el último día que empezaron a dar golpes a las 8 de la mañana.
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Die Zimmerausstattung ist ein wenig altmodisch, halt typisch italienisch.
Ansonsten waren wir mit dem Service und dem Personal sehr zufrieden.
Auch die Nähe zur Altstadt ist uns sehr entgegengekommen, da wir diese ja besichtigen wollten.
Wenige Meter vor dem Hotel gibt es eine gut besuchte Terrassenbar, wo sich die angesagten Leute (den schön teuren Autos nach zu beurteilen) treffen.
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Guten Tag
Betreffend Personal hatten wir nur mit dem Empfang Kontakt und dieser war nicht sehr freundlich. ansonsten waren wir sehr zufrieden.
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Very helpful staff. Free upgrade of the room (due to capacity of course - though very nice). Excellent location close by "old town" of Bergamo and the main streets in Bergamo city.
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Restaurant prix élevé
Bar pas possible de prendre un verre pendant la journée et profiter de la terrasse
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Es ist Schade, daß die Bar im Hotel zu keiner Zeit geöffnet war!!
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Stayed during Monza Grand Prix, prices around 200 euro/night. Not real value for money. Hotel was not full-booked, so more reasonable pricing would have been appropriate.
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