Average Ranking
Exceptional
9.5/10
on 75 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Exceptional
9.5/10
on 75 surveys
88% of customers would book Starhotels Excelsior again
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This hotel was an oasis of calm in the middle of a busy city. We arrived in Bologna due to an early airport departure next day. From the moment we checked in, we felt relaxed, all the features in the room enhanced our comfort.The comfort of the bed was very good, the mattress must be special.
We would be happy to recommend this hotel to anyone. Special thanks also to the receptionist who had a problem with our internet booking and sorted it out with patience and efficiency, as well as being courteous in the process.
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Orari apertura bar la sera insufficiente (chiuso ufficialmente alle 22.30, ma in realtà chiuso alle 22.10 circa), ma soprattutto nessuna colazione disponibile prima delle ore 7.00 (troppo tardi per un albergo vicino alla stazione per viaggiatori che prendono il treno dalle 7.00 in poi).
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Assolutamente troppo caro il parcheggio dell'auto, per una notte ho speso € 31 allucinante, neanche a Milano o a Roma sono così cari.
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