Average Ranking
Very good
8.4/10
on 55 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.4/10
on 55 surveys
61% of customers would book Hotel Terranova again
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El mantenimiento de las habitaciones era insuficiente: en nuestro caso el desagüe de la ducha estaba atascado y la televisión estaba rota.
Un establecimiento que cobra 130E cada noche por habitación doble y desayuno, tendría que ser mucho más correcto y formal a la hora de prestar sus servicios.
La relación calidad -precio es muy mejorable. Además la oferta del desayuno era insuficiente.
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Personnel à l'accueil peu chaleureux...chambres petites ...sans frigo...écoulement douche pas terrible...pas de parking...pas facile de se garer en pleine ville surtout à cette date!
prix élévé...on pourrait attendre un meilleur service!
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L hôtel est en plein centre, nous avons trouvé à nous garer. Olbia se visite à pied. Nous n'avons passé qu'une nuit, et devions reprendre le ferry le lendemain de bonne heure. Les gens de l'hôtel nous avaient préparé le petit déjeuner pour 6h45.
Notre chambre proprement dite n'était pas bien placée, tout en bas, donnant sur une rue et un mur borgne. Pour une nuit, ça allait, mais je n'aurais pas séjourné plus longtemps ds cette chambre. D'autres chambres en étage, avaient des balcons, et étaient mieux situées.
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1. if you are catching an early ferryboat, they might be not very helpful in getting you an early breakfast (officially breakfast starts at 6:45 am)
2. parking is a problem
3. no fridge, no air conditioning
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No tuve suerte con la vista: estaban ocupadas las habitaciones altas con buena panorámica. Pero conseguí un cambio de habitación respecto a la preasignada, que era pequeña.
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Nous avons choisi l'hôtel pour sa proximité à l'aéroport. Sachant que nous devions partir à 6 h. 15 en taxi, il aurait fallu nous avertir qu'il n'y avait personne pour faire le check out le matin et nous aurions payé la veille au soir. Mon mari s'est trouvé enfermé dehors lorsqu'il est sorti et heureusement que j'ai pu lui jeter la clé par la fenêtre!
il a fallu téléphoner pour faire venir quelqu'un alors que le taxi attendait, c'était stressant! et le petit déjeuner n'a pas été déduit de la facture , ce qui aurait été la moindre des choses.
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