Average Ranking
Pleasant
6.6/10
on 69 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Pleasant
6.6/10
on 69 surveys
28% of customers would book Hotel Ascot again
E' stato un soggiorno rapidissimo e per colpa del sonno non ho potuto usufruire della colazione compresa nel prezzo della camera! Quindi ho pochi elementi per dare risposte. Il rubinetto della doccia era svitato, ma si riusciva a farlo funzionare. Il personale alla reception (ho visto 2 persone) molto cortese.
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Avevamo prenotato una stanza doppia e una matrimoniale, ci sono state assegnate: una minuscola stanza in cui ci entrava appena un letto ad una piazza e mezza e due microstanze singole, inoltre i bagni erano quasi fatiscenti. Da non consigliare.
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The good thing about the hotel is the location. The rooms are small, the furniture shabby and chipped. The breakfast could be better.
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Mancava la televisione e la doccia era inesistente!!
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Una situazione vergognosa! All'arrivo ci hanno dato una camera non pulita. Al cambio di camera era peggio! Maniglie delle porte staccate, doccia libera tra water e bidet...ma chi fa la doccia??
Porta del bagno tutta gonfia di acqua e rotta, ambiente sporco, vetri sporchi, televisione con presa elettrica rotta con fili scoperti e con due bambini era veramente pericolosa. Nessuna insonorizzazione delle camere.
Ragazzoni Roberta
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Tenda della doccia sporca e piena di muffa, macchie sulle tende bianche delle finestre. Sportello antistante il frigo inchiudibile, costantemente aperto e che ostruisce il passaggio. Per entrare in bagno è necessario ogni volta spostare la sedia da sotto la scrivania.
Mobilia e travi al soffitto di ingresso a mio avviso "pericolanti".
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Es un hotel modesto que ofrece unas condiciones suficiéntemente buenas y tiene una buena situación: cerca de la estación de ferrocarril y de autobuses y en un extremo del casco histórico desde el que te puedes desplazar cómodamente a cualquier punto de la ciudad.
En términos generales, recomendable.
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La qualité de l'isolation sonore est à améliorer et le confort de la salle d'eau aussi. Sinon très bien placé, idéal pour découvrir Florence et personnel très agréable.
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Hotel troppo vecchio, le camere sono piccole e maleodoranti. Non c'era TV né fon. Nel bagno, piccolo, non c'è neanche un piatto doccia ma il buco nel pavimento. Non ci ritornerei.
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It was ok. Could do with some repairs to ceilings etc.
No maintenance done for a long time.
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La struttura non è rapportabile neanche ad un ostello della gioventù in quanto non rispecchia minimamente le caratteristiche di un hotel a "tre stelle" forse si potrebbe definire ad "una stella". La camera era cosparsa di muffa e cimitero di zanzare alle pareti, senza contare la scomodità del letto, il frigorifero non funzionante e emanante cattivo odore. Nel bagno mancava il fon e la tenda della doccia è piena di muffa. Inoltre, la consegna della stanza si è protratta fino alle ore 20.00 anziché entro le ore 14.00. Non lo raccomando a nessuno.
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Nel letto matrimoniale i materassi si dividevano.
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This was probably the dirtiest hotel I have ever stayed in. The room smelled moldy and the floors and walls were very dirty. I wIll not recommend this hotel to anyone. The shower consisted of a drain in the middle of the bathroom floor with a shower head above so of course the entire bathroom floor became flooded everytime we showered and the water also made its way into the rest of the room. This is probably why the room smelled moldy.
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Le camere sono vecchie piccole e con pessimo arredamento. Il bagno non è degno neppure di una caserma anni 60'. La colazione era di cattiva qualità e non corrispondente alle nostre aspettative.
L'assistenza del personale è stata inesistente. Non merita neppure una stella.
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