Average Ranking
Excellent
8.8/10
on 45 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.8/10
on 45 surveys
82% of customers would book Ora Hotels City Milano again
Ottimo.
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Note positive: Personale molto gentile e professionale, hanno accolto con piacere anche il cane.
Hotel bello con ampi spazi interni ed esterni dove poter stare.
Stanza molto pulita e confortevole.
Parcheggio pubblico di fronte.
Nota negativa: Frigobar decisamente vuoto,solo due bottigliette d'acqua.
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Ottimo Hotel, personale molto disponibile.
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Buon rapporto qualità/prezzo.
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Camera troppo piccola, non riuscivo neanche ad aprire la valigia.
Confusione in reception fino alle 4 della mattina. L' ho sentito dalla camera al primo piano.
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Tutto ok, buon rapporto qualità/prezzo, ottima colazione.
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Chambre spacieuse, grande salle de bain, quelques chaînes en français.
Petit snack face à l'hôtel sympa.
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Ayant utilisé une adresse mail fautive lors de ma première réservation, j'ai fait une seconde réservation, pensant que la première serait annulée automatiquement. A notre arrivée à l'hôtel, la réceptionniste m'a appris que j'avais réservé deux chambres et a témoigné d'une attitude très rigide quant à un remboursement possible, ou une possible compensation. Elle a même eu le courage de nous proposer, à ma compagne et à moi-même, de prendre une chambre chacun puisqu'elles étaient payées. Cette attitude est simplement inacceptable. Le reste du personnel était quant à lui très professionnel.
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L' ambiente è raffinato e ricercato, la struttura è notevole dal punto di vista architettonico, ma soprattutto eccelle lo staff, al completo per gentilezza, cortesia e discrezione.
Gestione attenta. Complimenti!
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