Average Ranking
Excellent
8.5/10
on 185 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.5/10
on 185 surveys
77% of customers would book First Hotel again
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The First Hotel is a nice facility near the airport - I would certainly stay again.
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L'albergo era semi vuoto, prima colazione a carico loro inesistente.
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Late at night at the Malpensa Airport, I could not find the phone to use to call the hotel for transfer; my flight from Amsterdam arrived after 22:30pm. Instead I went to the taxi stand; somehow an eager taxi driver offered to bring me to the hotel. However, when I was already on the taxi, he insisted on charging me 25 euros!!!
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E' mai possibile che un hotel a 4 stelle non abbia a disposizione neppure un quotidiano? Magari raccontando che non sono stati portati e costringendo il cliente ad uscire a comprarli a 500 metri.
Come si può mangiare in un ristorante più freddo di un hangar sotterraneo?
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The porter damaged the suitcase the night we arrived and did not inform us. we found out the next morning when we were leaving and the staff couldn't help much.
breakfast extremely poor. other hotels charging similar prices have much better breakfast buffets with much choice and quality of food.
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Un Buon Hotel, con personale cordiale e qualificato, molto professionale. Ottima la posizione prossima all'aeroporto e alla città di Milano raggiungibile in meno di 20 minuti tramite autostrada (se non c'è traffico). Lo consiglio a tutti.
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I was particularly pleased with the courtesy and helpfulness of the employees.
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