Average Ranking
Exceptional
10/10
on 42 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Exceptional
10/10
on 42 surveys
95% of customers would book Starhotels Savoia Excelsior Palace again
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Struttura recettiva di alto livello, centralissima ed ideale per il visitatore della città.
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We would recommend this hotel. It offers a comfortable stay.
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Con il vostro livello ci vorrebbe un accappatoio nel bagno.
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Am 2. Morgen habe ich den Frühstückstisch kurz verlassen, danach waren das Gedeck und die restlichen Speisen abgeräumt.
Die Qualität der Speisen sind allg. hervorragend, am 2. Morgen war allerdings der Frühstücksspeck schwarz verbrannt. Der Kaffee hat mir nicht geschmeckt.
Das sind nur Kleinigkeiten und ich würde jederzeit wiederkommen.
Ich habe mich gefreut, dass ich am Abreisetag mein Gepäck bis am Abend im Hotel deponieren konnte. Das Personal war sehr freundlich.
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Gentili Signori,
Accoglienza e personale certamente all'altezza del servizio reso, tuttavia per rispondere al vostro questionario e nell'interesse dell'albergo sottolineamo quanto segue.
Il confort generale è apprezzabile, benchè il tipo di riscaldamento pone dei problemi di corretta umidificazione dell'ambiente.
Il bagno, in particolare, presenta un'anomalia riguardante la ventilazione dello stesso; così come è posta poca attenzione alle misure di sicurezza della vasca da bagno : mancanza di maniglie d'appoggio ed antiscivolo, con tutte le conseguenze che ciò possa recare all'ospite.
Per quanto attiene al ristorante l'aspettativa è inferiore all'attesa sia per la diversità della carta sia per il prodotto offerto.
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n.a. | 2 | 4 | 6 | 8 | 10 | |
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