Average Ranking
Excellent
8.7/10
on 138 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.7/10
on 138 surveys
78% of customers would book Hotel Cruise again
Hôtel parfait, un superbe week-end personnel super, restaurant bon mais ne manger pas les tartes salées qu'on vous dépose dans l’assiette, ce n'est pas très appétissant et pour la petite info c'est facturé 2.50 euro. C'est joliment enroulé dans votre serviette de table mais c'est cher payé. A part ça, la chambre est superbe, grande, agréable, propre et un lit ou j'ai vraiment bien dormi.
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Die Angaben auf der Homepage zur Beurteilung des Hotels stimmen sehr gut mit der Realität überein. Selbst der brummende Fernseher mit nur zwei deutschen Programmen war vorhanden.
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Da die klimaanlage nicht individuel abschaltbar ist, hatte ich Probleme beim Einschlafen. Das hat mich sehr gestört.
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Auf den ersten Blick scheint das Hotel moderner und in besserem Zustand zu sein, als dass es dann wirklich ist. Die einzelnen Installationen sind sehr billig gemacht. Beim Gebrauch wackelt alles ein wenig oder funktioniert überhaupt nicht.
Der Service an der Hotelbar war sehr schlecht. Der Kellner gab uns klar zu verstehen, dass er um 22.30 Uhr keine Lust mehr hat, jemanden zu bedienen, sondern Feierabend machen möchte.
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Bravo pour le petit-déjeuner, hôtel calme malgré le nombre important de passagers. Dommage que le centre ville de Côme soit si mal indiqué nous nous sommes perdus. Confort très agréable.
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Le seul reproche c'est qu'il n'y a pas de jacuzzi dans la chambre double avec grand lit, mais seulement dans la double Junior Suite avec lits séparés.
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