While the services and staff members were largely OK, we were disappointed with the room facilities. We were provided a very small room which was converted from a single room and a connected room where noise from the adjacent room could be clearly heard. Although the hotel helped us change to a quieter room upon our request the next day, the new room was small and looked very different from what we saw online. We were disappointed as we don't think we had been given a room that up to the standard of a four-star hotel and the money we have paid.
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Hotel Roma
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