Reviews Grand Hotel Hermitage - Rome

4 stelle
Via Vajna 12-18, 00197 Rome Map
Prices from € 46
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Grand Hotel Hermitage

Average Ranking

Good

7.6/10

on 51 surveys

50% of customers would book Grand Hotel Hermitage again

Average Rating

  • Cleanliness of the Rooms
    7.7
  • Room Comforts and Facilities
    7.2
  • Quality and services of the Hotel
    7.6
  • Staff Assistance
    8.3
  • Restaurant and bar
    7.3
  • Connections to the City
    7.1
  • Surrounding Area
    7.9
  • Accuracy of the website description
    7.3
  • Value for money
    8
  • Overall satisfaction
    7.5

Average Ranking

Good

7.6/10

on 51 surveys

50% of customers would book Grand Hotel Hermitage again

Alicia
Spain Country
May 2016
Family with teenagers
5.1/10
Would you return to this hotel?
Unsure
5.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cecilia
Belgium Country
March 2016
Single business traveller
4.5/10

La stanza singola era grande ed accogliente, ma:

- Lenzuola e coperte singole per un letto a una piazza e mezza

- Il water era tappato, e si riempiva di acqua (ed altro!) allo scarico

-Gli addetti alla pulizia toglievano cose (saponette ecc.) senza sostituirle. Buttavano anche cose mie lasciate nel bagno.

- Molto rumore dalle altre stanze.

Would you return to this hotel?
No
4.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Guglielmo
Italy Country
August 2013
Family with small children
Pleasant
6.6/10
Would you return to this hotel?
Yes
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
July 2013
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Mario
Italy Country
May 2013
Very good
8/10

Colazione non in linea con le stelle.

Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
January 2013
Family with small children
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2012
Couple less than 35 years old
Okay
5.6/10
Would you return to this hotel?
No
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hélène
France Country
October 2012
Traveller with friends
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valerio
Italy Country
August 2012
Family with small children
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
July 2012
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
July 2012
Single business traveller
Good
7.6/10

Ottimo lo consiglio.

Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2012
Family with teenagers
4/10

Ci hanno dato una sistemazione all'ultimo piano, in una specia di stanza allungata per dare il senso di due stanze. Nel frigo bar vi erano formiche, il bagno sporco e mal odorante, la camera è attaccata all'impianto ascensore con conseguenti rumori continui per tutta la notte, un inferno non lo consiglio a nessuno.

L'unica nota positiva è la colazione niente male e molto ricca, comunque priva di personale.

Would you return to this hotel?
No
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jeong Hee
Korea Country
December 2011
Traveller with friends
2.4/10

This hotel was the worst hotel I have ever stayed. Luckily we met police car while we were wandering with our car and the police guided us the way to this hotel. Room was like abandoned place (very dirty, every facility was not maintained properly, cleaning quality was bad etc. etc.) We could not sleep at all worrying some insects would bite our body and because the room was cold. Hotel staff were extremely unkind. This hotel is shown as a 4 star hotel but it doesn't deserve 4stars.

Would you return to this hotel?
No
2.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2011
Single business traveller
Good
7.6/10
Would you return to this hotel?
Yes
Good
7.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio
Italy Country
September 2011
Single business traveller
Okay
5.6/10

Camera singola piccolissima, frigo in camera non funzionante.

Would you return to this hotel?
No
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dario Leonardo
Italy Country
September 2011
Single business traveller
4.8/10
Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Domenico
Italy Country
August 2011
Couple less than 35 years old
3.2/10
Would you return to this hotel?
No
3.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giacomina
Italy Country
August 2011
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2011
Family with teenagers
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alice
Italy Country
July 2011
Traveller with friends
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gerardo
Italy Country
June 2011
Single business traveller
3.8/10

Personale scortese e incompetente hotel che sicuramente ha visto tempi migliri.

Would you return to this hotel?
No
3.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giorgio
Italy Country
June 2011
Family with teenagers
Good
7/10

Hotel molto tranquillo, in zona residenziale piacevole, ma poco servita. Camera molto piccola, bagno con porta a soffietto; doccia aperta. Tenda alla finestra sporca. L'hotel non è dotato di garage nè di parcheggio.

Colazione a buffet ricca. Personale gentile, ma appena sufficiente nel numero. Nel complesso un buon hotel con un prezzo adeguato alla struttura e al servizio (80€ per camera doppia a notte). Molto adatto per turisti dotati di possibilità di spostamento autonomo. Mi sono trovato bene, ma quattro stelle sono un'esagerazione inspiegabile.

Would you return to this hotel?
Yes
Good
7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2011
Group
4.8/10

Nous avons trouvé des fourmis sur les lits et salle de bain et avons trouvé des cafards dans les toilettes de l' hotel, au petit-déjeuner à coter du toaster à pain était rempli de poussière et très sale.

Would you return to this hotel?
No
4.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
May 2011
Traveller with friends
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrea
Italy Country
May 2011
Single business traveller
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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