Commentaires Relais Villa Pomela - Novi Ligure

Génial en famille.

I love the feeling of this hotel I have stayed before, unfortunately on this occasion I was disappointed in both the food and staff in restaurant we were the only 3 in the restaurant yet we had to call for the waiters who were obviously only interested in their private conversations. However, we will come back but maybe eat outside. Reception staff are smiling courteous & pleasant.

Ce qui coince : l'attente au niveau du restaurant pour la commande.....inadmissible pour ce niveau d'hotel et les boissons commandées pour le début de repas sont arrivées trop tard.

Attention au nettoyage ! Il s'agissait d'une chambre handicapé. Toute la soirée nous avons trouvé des cafards dans la salle de bains ainsi que dans la chambre. De façon générale, la chambre était mal nettoyée surtout la salle de bains dans les coins, bords des fenêtres, moisissures. Je pense que cette chambre est peu utilisée, d'où la saleté. J'aime bien cet hôtel, par contre il faut vraiment faire un gros efforts pour les cafards.

NOUS REGRETTONS QUE LES MENUS NE SOIENT PAS TRADUITS EN FRANCAIS

Mi spiace non essermi fermata di più

The view out of the hotel room on the park is amasing.

Had difficulties to reach the hotel via the small gaites from the back side of the hotel yard in the night.

Nevertheless, we've been really impressed by the profeccional features of the hotel receptionist (Fabio). He was really good in managing our group questions, did provided a really high standard of service and advice as far as transfer, getting to local train station, station in Milano and possible connections to Zurich.

Best regards,

Eduard