Commentaires Best Western Jet Hotel - Gallarate

PETIT DEJEUNER NUL EN DESSOUS DE TOUT

ABORD DE LA PISCINE NON TRAITE CONTRE LES MOUSTIQUES

VERITABLE ELEVAGE D'INSCECTES,ALORS QUE LA PISCINE ETAIT UN PARAMETRE DANS LE CHOIX DE L'HOTEL

Good sized room, divided into 2-parts, well suited for a family of 4. Secure parking area.

Albergo vecchio come struttura e come condizioni

La colazione è stato il punto più debole del servizio offerto.

L'unica piccola postilla che ho da fare e quella che:<visto che non ho usufruito della colazione xche'oltre l'orario di disponibilita',(e non la pretendevo)ma avrebbero potuto offrire almeno un caffe' cosa che tutti gli altri hotel dove sono stato hanno fatto, non tanto x il caffe' almeno come piccola attenzione x il cliente.

The airport bus works only going to the airport and only in the mornings. A taxi is required to get to the hotel (approx. Euro 30).

We asked for an extra bed. First there was no reply for the email but when we asked again, it was replied that it is ok for 30 e extra charge. When we arrived, there was no extra bed but 30 e was charged anyway. It was so late that we didn't have energy to fight for the extra be. So, quality of service was lousy.

Reason for the bad opinion of your hotel is because your staff approved us leaving our luggage in the luggage room and when we went to retrieve our luggage the manager on duty claimed that one box that was left in the luggage room was not to be found.

Prior to us leaving the luggage in your hotel we called and talked to an attendant and were told that there would be no problems with this arrangement. At the time I left the luggage I was told that I did not require any receipts for the luggage.

L'unica nota negativa in un ottimo hotel la prima colazione da migliorare e da migliorare anche la sala troppo fredda e poco accogliente...