Reviews Balbi Family Hotel - Genoa

2 stelle
Via Balbi 21/3, 16126 Genoa Map
Prices from € 56
Best Price Guaranteed
Book Now
Balbi Family Hotel

Average Ranking

Very good

8/10

on 82 surveys

74% of customers would book Balbi Family Hotel again

Average Rating

  • Cleanliness of the Rooms
    8.5
  • Room Comforts and Facilities
    7.8
  • Quality and services of the Hotel
    7.7
  • Staff Assistance
    8.7
  • Restaurant and bar
    6.9
  • Connections to the City
    9.5
  • Surrounding Area
    7.6
  • Accuracy of the website description
    7.6
  • Value for money
    7.8
  • Overall satisfaction
    7.9

Average Ranking

Very good

8/10

on 82 surveys

74% of customers would book Balbi Family Hotel again

Gian Fabrizio
Italy Country
January 2010
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marica
Italy Country
January 2010
Couple less than 35 years old
5/10
Would you return to this hotel?
No
5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Becker
Switzerland Country
November 2009
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Côté
Canada Country
October 2009
Traveller with friends
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Derek
New Zealand Country
September 2009
Couple more than 35 years old
5.2/10

Knowing this was an old hotel, one of the advertised features was the frescoes on the ceiling. The ceiling was so badly water damaged, this was not a feature at all.

The quality of the food served for breakfast was not up to international standard, the bread was stale and selection very poor.

Would you return to this hotel?
No
5.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lisette
Switzerland Country
September 2009
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
August 2009
Family with teenagers
Good
7.2/10
Would you return to this hotel?
Yes
Good
7.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Elaine
United Kingdom Country
July 2009
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
José
France Country
July 2009
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maria Francesca
Italy Country
June 2009
Couple more than 35 years old
Excellent
8.9/10

Ho notato un unica mancanza, forse non avevo letto bene la scheda dei servizi offerti al momento della prenotazione, che ritengo tolga punteggio alla struttura ed è la mancanza dell'ascensore.

La struttura ricettiva è situata al terzo piano di un bel palazzo d'epoca,ben conservato, arricchito dalla presenza di pezzi d'arredo originali che danno un tocco di classe all'insieme. La posizione centrale ne fà un'ottima postazione per conoscere la città comodamente e , volendo, a piedi si accede immediatamente al centro storico e al porto vecchio diventato ormai un ottimo sito d'interesse per il turista. manca nella vostra organizzazione di prenotazione la possibilità di modificare la prenotazione iniziale anche se ,per quanto mi riguarda, ho trovato ampia disponibilità,nel contattare il call-center, per venire incontro alle mie esigenze.

Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2009
Traveller with friends
Pleasant
6.2/10

Si potrebbe migliorare la colazione

Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pekka
Finland Country
June 2009
Couple more than 35 years old
Okay
5.6/10
Would you return to this hotel?
No
Okay
5.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2009
Single business traveller
Pleasant
6.4/10

Il fatto di non avere l'ascensore e di dover fare 3 piani a piedi con le valige è irritante, soprattutto quando vai a saldare e ti rendi conto che la cifra richiesta per il soggirno tutto sommato è esagerata rispetto a quello che ti viene offerto.

Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Natalie
Switzerland Country
June 2009
Family with small children
Wonderful
9.1/10
Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rina Lissett
Italy Country
May 2009
Couple more than 35 years old
Good
7.8/10
Would you return to this hotel?
No
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michel
France Country
May 2009
Couple more than 35 years old
Good
7.4/10

Ma remarque à la question : "restaurant et bar" concerne seulement le mini-bar qui ne fonctionnait pas : impossible d'avoir une boisson fraîche.

Pour le reste, nous sommes satisfaits. Le rapport qualité / prix est bon.

Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rita
France Country
May 2009
Group
Wonderful
9/10

Tutto bene, come previsto, pero'....tutti 'sti piani senza ascensore, va bene che ci sono i soffitti affrescati, che ci anzichè una camera ci hanno dato un appartamento, con tanto di cucina NUOVA ( allo stesso prezzo!)...pero' eravamo gia' piuttosto stanchi e accaldati, e le scale ci hanno stremati....

Comunque, è stato un buon soggiorno!

Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Florence
France Country
May 2009
Traveller with friends
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Andrea
Italy Country
March 2009
Single business traveller
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Uwe
Germany Country
November 2008
Traveller with friends
Okay
5.8/10
Would you return to this hotel?
Yes
Okay
5.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Erich
Austria Country
November 2008
Couple more than 35 years old
5.4/10

Das Hotel liegt im 2.Stock! Kein Lift!

Also für schweres Gepäck nicht geeignet.

Would you return to this hotel?
Unsure
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Diego
Italy Country
October 2008
Couple less than 35 years old
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ernst
Switzerland Country
September 2008
Couple more than 35 years old
Pleasant
6/10

Die zentrale Lage ist für Bahnreisende sehr positiv. Dagegen sind die Zimmer zur Strasse sehr...... laut (Buslinie/Haltestelle mit an und abfahrenden Busen).

Das WC funktionierte nicht einwandfrei, ist verbesserungswürdig.

Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Moreno
Italy Country
September 2008
Couple less than 35 years old
4/10

80 Euro per questo Hotel che si trova in un palazzo ( non ha un ingresso indipendente) sono una follia.

La colazione era buona ma 40 Euro totali erano più che sufficienti.

Would you return to this hotel?
No
4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giuseppe
Italy Country
August 2008
Couple less than 35 years old
5.4/10
Would you return to this hotel?
Yes
5.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

Additional Hotels Nearby:

View more hotels in Genoa »