Average Ranking
Excellent
8.6/10
on 152 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.6/10
on 152 surveys
65% of customers would book Hotel Aurora again
Bellissime camere, massima pulizia, centralità e funzionalità della location dell'albergo. Ottimo il rapporto qualità /prezzo. Vi alloggerò sicuramente se dovessi recarmi nuovamente a Firenze.
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Durante il ponte di fine ottobre, con una Firenze piena di turisti, un hotel con prezzo da 'ostello' e qualità buona delle sue tre stelle. Una vera fortuna!
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We had room for two persons. First two days we had only one big towel and we had to complain twice about it. There was room guideline where they asked to put the towels to the floor when we wanted them to be changed. But, the cleaner had only picked them up on top of clean towels. Moreover, reception person took extra 3 euros / night / person (30 euros). He said that it was new tax (from July 2011). It had to be paid in cash and we didn't get receipt, that was surprising.
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Nous avons été très bien accueillis dans cet hôtel et ce en français!
Petit déjeuner excellent et copieux. Emplacement de choix juste en face de la gare et à courte distance des sites touristiques de la ville. Nous y retournerions sans hésiter.
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La valutazione sarebbe stata migliore se: non mi fossi trovato senza carta WC, non avessi dovuto scomodare la ricezionista per avere le salviette e se ci fosse stato qualcosa nel minibar (desolatamente vuoto).
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