Average Ranking
Excellent
8.8/10
on 154 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.8/10
on 154 surveys
80% of customers would book Hotel Serena again
Hotel in posizione strategica, con un ottimo rapporto qualità-prezzo. Personale attento e molto cordiale. Colazione varia ed abbondante.
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Все впечатление было испорчено очень плохим отношением персонала на ресепшене , отвечал грубо , через зубы .
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Bardzo dobry hotel w przystępnej cenie. Gorąco wszystkim polecam.
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Остановлюсь в нем в следующий раз. Напротив отеля траторрия с настоящей итальянской едой. Близко к магазинам. Очень давольна выбором.
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Super il ragazzo alla reception! Molto cortese e disponibile.
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Se chiedo due bicchieri in vetro da portare in camera e poi restituire non è possibile rispondere che è vietato, non siamo in caserma, si tratta di cortesia verso il cliente. Non mi sembra che il personale, o almeno quello presente, sia portato per questo tipo di lavoro, la cortesia è un'altra cosa, poi nulla da dire sull'educazione, sto parlando di atteggiamento cortese.
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Breakfasts were lovely
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