Reviews Hotel Serena - Milan

3 stelle
Via Boscovich 59, 20124 Milan Map
Prices from € 135
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Hotel Serena

Average Ranking

Excellent

8.8/10

on 154 surveys

80% of customers would book Hotel Serena again

Average Rating

  • Cleanliness of the Rooms
    9.2
  • Room Comforts and Facilities
    8.4
  • Quality and services of the Hotel
    8.5
  • Staff Assistance
    8.7
  • Restaurant and bar
    8
  • Connections to the City
    9.8
  • Surrounding Area
    8.8
  • Accuracy of the website description
    8.9
  • Value for money
    8.9
  • Overall satisfaction
    8.8

Average Ranking

Excellent

8.8/10

on 154 surveys

80% of customers would book Hotel Serena again

Christoph
Germany Country
February 2010
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Matei
Romania Country
February 2010
Traveller with friends
n/a
Would you return to this hotel?
Yes
n/a
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimiliano Carmelo
Italy Country
February 2010
Traveller with friends
Good
7.4/10
Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giorgio
Italy Country
February 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Feliciano
Italy Country
February 2010
Single business traveller
5.2/10
Would you return to this hotel?
Yes
5.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco
Italy Country
February 2010
Couple more than 35 years old
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giancarlo
Italy Country
February 2010
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Evgenia
Russia Country
January 2010
Traveller with friends
Exceptional
10/10

Staff is fantastic!!!!

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dinara
Russia Country
January 2010
Traveller with friends
Exceptional
10/10

Fantastic, very helpful staff at reception desk, during morning breakfast. The hotel is very close to Metro station and main shopping street. Opposit hotel there is very nice trattoria with delicious cuisine.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Matteo
Italy Country
January 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valentina
Italy Country
January 2010
Very good
8/10

Non posso fare una valutazione dettagliata perché ho soggiornato troppo poco.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Nicola
Italy Country
January 2010
Single business traveller
Pleasant
6.2/10
Would you return to this hotel?
Unsure
Pleasant
6.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Nicola
Italy Country
January 2010
Single business traveller
5.2/10
Would you return to this hotel?
Unsure
5.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cinzia
Italy Country
January 2010
Single business traveller
4.2/10

Nelle stanze singole non c'è il bidet e nemmeno il saliscendi nella doccia (come invece aveva detto il proprietario). Il televisore è praticamente attaccato al soffitto, non ci sono coperte di riserva nell'armadio; in tarda serata si sentono spesso rumori come di mobili spostati provenire dal piano di sopra. Ho rilevato anhe una fastidioso odore di fogna nella stanza che non proveniva dal bagno ma probabilmente dai bocchetoni del riscaldamento. Lo stesso odore l'ho sentito la mattina successiva appena uscita dall'ascensore nella reception, e per le scale si sente odore del sigaro che credo fumi il proprietario (ma nell'albergo ci sono evidenti cartelli di Vietato fumare). Non ci tornerò più!

Would you return to this hotel?
No
4.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alicia
Belgium Country
January 2010
Traveller with friends
Wonderful
9.4/10

Super bon séjour dans cette hotel! accueil, disposition, prix enfin rien à dire! juste petit désagrement, travaux dans l'hotel à ce moment pour sans doute plus de confort, mais ça commence un peu tot, impossible de faire grasse matinée apres 8H et travaux très bruyant a coté de la chambre. vivement conseiller! nous y retournerons avec grand plaisir

Un buon soggiorno in questo hotel! cordialità, disponibilità, il prezzo anche simpatico! Perfetto! solo un piccolo fastidio: c'erano lavori in albergo probabilmente per più comodita!, ma iniziavano un po' presto, impossibile dormire un pò di più la mattina, cominciavano alle 8, molto rumoroso. comunque hotel da raccomandare! Ritorneremo con grande piacere!

Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
December 2009
Couple more than 35 years old
Pleasant
6.7/10
Would you return to this hotel?
Unsure
Pleasant
6.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Corinne
Switzerland Country
December 2009
Traveller with friends
2.6/10
Would you return to this hotel?
No
2.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Yves
France Country
December 2009
Couple more than 35 years old
Wonderful
9.1/10

Nous sommes très contents de cet hôtel. Toutefois nous aurions apprécié de disposer d'un endroit dans la chambre pour écrire. Nous avons regretté que notre fils, résidant à Milan, ne puisse monter dans notre chambre.

Nous avons regretté le lundi matin de devoir attendre pour disposer d'eau chaude pour la douche, en raison d'une capacité du ballon probablement insuffisante lorsque la demande est très concentrée dans une plage horaire réduite.

Le petit déjeuner est copieux (buffet à discrétion), mais n'est pas adapté aux personnes qui souhaitent autre chose qu'une boisson chaude ou froide et de la viennoiserie. Pas d'oeufs, pas de charcuterie, pas de fromage, pas de céréales.

Nous avons apprécié la proximité de la station de métro LIMA ( 150 m) située à 4 stations de la station DUOMO.

Would you return to this hotel?
Yes
Wonderful
9.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ajith Priyantha
Italy Country
December 2009
Couple less than 35 years old
Wonderful
9.2/10

RITORNERO.. OTTIMO.

AJITH ATHAPATTU. (SRI LANKA)

Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Valeria
Italy Country
December 2009
Couple more than 35 years old
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Rita Ilaria
Italy Country
December 2009
Single business traveller
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimo
Italy Country
December 2009
Exceptional
10/10
Would you return to this hotel?
Unsure
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
December 2009
Couple less than 35 years old
Exceptional
9.6/10

Rispetto ad altri alberghi che costano MOLTO di più.. Meriterebbe molte più stelle..

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alessandro
Italy Country
November 2009
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Simona
Italy Country
November 2009
Couple less than 35 years old
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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