Average Ranking
Excellent
8.8/10
on 154 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Excellent
8.8/10
on 154 surveys
80% of customers would book Hotel Serena again
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Staff is fantastic!!!!
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Fantastic, very helpful staff at reception desk, during morning breakfast. The hotel is very close to Metro station and main shopping street. Opposit hotel there is very nice trattoria with delicious cuisine.
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Non posso fare una valutazione dettagliata perché ho soggiornato troppo poco.
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Nelle stanze singole non c'è il bidet e nemmeno il saliscendi nella doccia (come invece aveva detto il proprietario). Il televisore è praticamente attaccato al soffitto, non ci sono coperte di riserva nell'armadio; in tarda serata si sentono spesso rumori come di mobili spostati provenire dal piano di sopra. Ho rilevato anhe una fastidioso odore di fogna nella stanza che non proveniva dal bagno ma probabilmente dai bocchetoni del riscaldamento. Lo stesso odore l'ho sentito la mattina successiva appena uscita dall'ascensore nella reception, e per le scale si sente odore del sigaro che credo fumi il proprietario (ma nell'albergo ci sono evidenti cartelli di Vietato fumare). Non ci tornerò più!
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Super bon séjour dans cette hotel! accueil, disposition, prix enfin rien à dire! juste petit désagrement, travaux dans l'hotel à ce moment pour sans doute plus de confort, mais ça commence un peu tot, impossible de faire grasse matinée apres 8H et travaux très bruyant a coté de la chambre. vivement conseiller! nous y retournerons avec grand plaisir
Un buon soggiorno in questo hotel! cordialità, disponibilità, il prezzo anche simpatico! Perfetto! solo un piccolo fastidio: c'erano lavori in albergo probabilmente per più comodita!, ma iniziavano un po' presto, impossibile dormire un pò di più la mattina, cominciavano alle 8, molto rumoroso. comunque hotel da raccomandare! Ritorneremo con grande piacere!
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Nous sommes très contents de cet hôtel. Toutefois nous aurions apprécié de disposer d'un endroit dans la chambre pour écrire. Nous avons regretté que notre fils, résidant à Milan, ne puisse monter dans notre chambre.
Nous avons regretté le lundi matin de devoir attendre pour disposer d'eau chaude pour la douche, en raison d'une capacité du ballon probablement insuffisante lorsque la demande est très concentrée dans une plage horaire réduite.
Le petit déjeuner est copieux (buffet à discrétion), mais n'est pas adapté aux personnes qui souhaitent autre chose qu'une boisson chaude ou froide et de la viennoiserie. Pas d'oeufs, pas de charcuterie, pas de fromage, pas de céréales.
Nous avons apprécié la proximité de la station de métro LIMA ( 150 m) située à 4 stations de la station DUOMO.
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RITORNERO.. OTTIMO.
AJITH ATHAPATTU. (SRI LANKA)
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Rispetto ad altri alberghi che costano MOLTO di più.. Meriterebbe molte più stelle..
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