Average Ranking
Good
7.2/10
on 124 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Good
7.2/10
on 124 surveys
38% of customers would book Hotel Astor again
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Le condizioni della stanza decisamente pessime. Muri ammuffiti, tante zanzare dentro la camera e senza aria condizionata a causa di problemi tecnici. Da rivedere anche i profumatori.
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Bien situé avec parking arrière. Bon petit déjeuner!
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Consiglieri all'hotel di lavorare molto sull'accoglienza degli ospiti che prima di tutto sono persone. Tutto ciò per dire che ci vuole più rispetto!
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C'est très regrettable de voir que la salle de bains soit munie d'un rideau de douche dont tout le bas était véritablement sale, noir pour ne pas dire pourri. C'est très dommage car cela est le détail qui gâche tout. Même en ayant retenu sur le net à un prix intéressant (55 euros), cela laisse une mauvaise impression car les prix bas n’excluent pas la propreté. A l'accueil le matin la personne était d'une froideur surprenante, pas un bonjour et pas un sourire.
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Arrivé sur place on nous a dit qu'il faut payer 3€ de taxe de séjour par nuit. Le petit déjeuner était mauvais.
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Bonjour, en tant que paraplégique il y a des éléments à amélioré dans l'accessibilité ( réparé le monte personne , laisser un passage pour aller à la fenêtre, douche mettre une chaise en plastique ) voilà pour finir grâce à une dame très dévoué on à passé 3 nuits tip-top .
Salutation, Hanskens Patrick.
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Problemes de douche permanents : après la douche la salle de bain ressemble à une piscine olympique, la clim était hors service, les draps n'ont jamais été changés : séjour 6 nuits .
Seuls avantages : parking clos, bus à 50 m, prix .
NB : attention aux moustiques !
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Il bagno è completamente da rifare...inoltre in corrispondenza di questo nel solaio del soffitto c'era la muffa,non vale il rapporto qualità / prezzo.
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It is hard to get over to the historic center of Florence. The bus didn't pass for about 45 minutes for us and we missed one our tour groups. This is probably a rare case, but frustrating none the less when you have to depend on public transportation.
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Das einzige was genervt hat, waren die geschätzt 20 Mücken im Zimmer. Aber wie man an der Wand erkennen konnte, hatten schon frühere Gäste ein ähnliches Problem. Ansonsten war alles für den Preis angemessen.
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Mis à part les toilettes et la douche avec des petits problèmes (la lunette qui tombe du fait de ne pas reposer trop bien sur le mur et la douche avec un bac pas assez haut qui inonde la piece), ça va.
D'autre part une attaque en masse de moustiques très très desagréable toute la nuit.
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Beaucoup de traces d'humidité au plafond et sur les murs, malgré le bon nettoyage sans doute. Mais tout est à refaire, des murs à la salle da bain, tout est vieux. Sinon assez bon accueil et côté pratique du parking gratuit.
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