Average Ranking
Very good
8.4/10
on 142 surveys
Average Rating
- Cleanliness of the Rooms
- Room Comforts and Facilities
- Quality and services of the Hotel
- Staff Assistance
- Restaurant and bar
- Connections to the City
- Surrounding Area
- Accuracy of the website description
- Value for money
- Overall satisfaction
Average Ranking
Very good
8.4/10
on 142 surveys
69% of customers would book Residence Cenisio again
Nous avons attendu nos clés un soir à 23h30 pendant 1/4h ,le réceptionniste ne nous écoutant pas et préférant répondre au tél à un client.
Il s'est excusé par la suite.
Très bon hôtel que je vais conseiller autour de moi
Gerard
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I want to make a complaint, because tax rates were charged twice in this hotel. When I make check in, the receptionist charged me 4 euros of tourist taxesAnd when I checked out another receptionist turned to charge me again 4 euros of tourist taxes. During check out I told the receptionist that I had already paid the taxes. However, she does any to check my payment. I requested to her call your receptionist colleague and asked her for my first payment. But with a very aggressive attitude she refused to do this. They told me they would send me the money but three weeks later still have not received the money. So have registered a complaint in the turist office of Milan.
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Formiche nel bagno rotto e vecchio, guanciali spappolati. Macchie di sangue sul pavimento
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Toll, würde wiederkommen
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Très bonne chambre mais a coté d'une voie ferrée (bruit de train)
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La camera in cui abbiamo soggiornato presentava una pulizia a dir poco superficiale,c'erano tracce di sangue sulle tende sugli armadi le manate si sprecavano e in bagno abbiamo trovatoun piccolo ospite.
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The room was clean an quite big. The one staff was helpfull, however another make you a problems. At the end we was happy about booking this room.
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