Commentaires Residence Cenisio - Milan

Nous avons attendu nos clés un soir à 23h30 pendant 1/4h ,le réceptionniste ne nous écoutant pas et préférant répondre au tél à un client.

Il s'est excusé par la suite.

Très bon hôtel que je vais conseiller autour de moi

Gerard

I want to make a complaint, because tax rates were charged twice in this hotel. When I make check in, the receptionist charged me 4 euros of tourist taxesAnd when I checked out another receptionist turned to charge me again 4 euros of tourist taxes. During check out I told the receptionist that I had already paid the taxes. However, she does any to check my payment. I requested to her call your receptionist colleague and asked her for my first payment. But with a very aggressive attitude she refused to do this. They told me they would send me the money but three weeks later still have not received the money. So have registered a complaint in the turist office of Milan.

Formiche nel bagno rotto e vecchio, guanciali spappolati. Macchie di sangue sul pavimento

Toll, würde wiederkommen

Très bonne chambre mais a coté d'une voie ferrée (bruit de train)

La camera in cui abbiamo soggiornato presentava una pulizia a dir poco superficiale,c'erano tracce di sangue sulle tende sugli armadi le manate si sprecavano e in bagno abbiamo trovatoun piccolo ospite.

The room was clean an quite big. The one staff was helpfull, however another make you a problems. At the end we was happy about booking this room.