Reviews Casa Billi - Florence

Via Faenza 12, 50123 Florence Map
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Casa Billi

Average Ranking

Excellent

8.6/10

on 24 surveys

66% of customers would book Casa Billi again

Average Rating

  • Cleanliness of the Rooms
    8.5
  • Room Comforts and Facilities
    7.8
  • Quality and services of the Hotel
    7.7
  • Staff Assistance
    8.3
  • Restaurant and bar
    8.4
  • Connections to the City
    10
  • Surrounding Area
    9.7
  • Accuracy of the website description
    8.7
  • Value for money
    8.4
  • Overall satisfaction
    8.1

Average Ranking

Excellent

8.6/10

on 24 surveys

66% of customers would book Casa Billi again

Luis
France Country
April 2018
Traveller with friends
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marina
Russia Country
April 2015
Family with small children
Excellent
8.9/10

Отель имеет отличное расположение, рядом жд вокзал Мария Нувелла, рядом практически все достопримечательности город. Были с ребенком 4 года, но везде побывали пешком. Очень приветливый персонал. Сами номера немного странные и маленькие, но тут все понятно, тк отель в старинном здании 18 век.в нашем номере была большая комната с душем и туалетом. Вид из окна))) во двор колодец, но это соответствовало духу старины и Италии в целом. На мелочи не обращали внимание, тк целый день проводили в городе. Ставлю высокие оценики, тк для такого чудесного города и за потраченные деньги все было очент гармонично

Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Gisele
Italy Country
September 2014
Traveller with friends
Very good
8.2/10

Ho soggiornato di recente e ho apprezzato molto la disponibilità del titolare e gentillezza.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Chia-Hui
United Kingdom Country
June 2014
Traveller with friends
Pleasant
6.7/10
Would you return to this hotel?
Yes
Pleasant
6.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
April 2014
Very good
8.2/10
Would you return to this hotel?
Unsure
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
November 2013
Traveller with friends
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Михаил
Russia Country
October 2011
Couple more than 35 years old
Very good
8/10

Не работает лифт - очень плохо!

Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
October 2011
Family with small children
Very good
8/10

Einziger Mangel war, dass der Aufzug nicht benutzt werden konnte.

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alexandre
Brazil Country
September 2011
Couple less than 35 years old
5.3/10
Would you return to this hotel?
No
5.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Michele
Italy Country
September 2011
Family with small children
Good
7.1/10
Would you return to this hotel?
Yes
Good
7.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Achim
Germany Country
June 2011
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
June 2011
Couple less than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Benjamin
Brazil Country
December 2010
Couple more than 35 years old
Pleasant
6/10
Would you return to this hotel?
Unsure
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Hella
France Country
October 2010
4.3/10

Chambre glaciale pendant les 2 premiers jours car climatiseur mis en route seulement à notre arrivée. Salle de bains et WC communs à plusieurs chambres pas nettoyés suffisamment souvent vu la fréquence d'utilisation. Par ailleurs, les utilisateurs se douchaient parfois entre minuit et 3h du matin, gênant le sommeil des occupants qui jouxtaient cette salle de bains, en l'occurrence nous ! Peut être faudrait-il envisager d'afficher ,des horaires limites pour l'utilisation de la douche ? Les gérants étaient invisibles donc impossibilité d'obtenir ne serait-ce que du papier toilette! Par ailleurs aucun service proposé.

Would you return to this hotel?
No
4.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Jose Antonio
Brazil Country
October 2010
Single business traveller
5.3/10
Would you return to this hotel?
Unsure
5.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lena
Germany Country
September 2010
Couple less than 35 years old
Very good
8.3/10

Die Dusche war undicht, einziges Makel.

Would you return to this hotel?
Yes
Very good
8.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ann
New Zealand Country
August 2010
Couple more than 35 years old
Excellent
8.9/10

We really enjoyed our stay at Casa Billi and the hosts were very friendly and helpful

Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pedro
Switzerland Country
May 2010
Traveller with friends
Exceptional
9.6/10
Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alfonso
Italy Country
April 2010
Pleasant
6.9/10
Would you return to this hotel?
Unsure
Pleasant
6.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Luigi
Italy Country
September 2009
Couple more than 35 years old
Exceptional
9.8/10

Lorenzo il proprietario dell'albergo è veramente una persona spendida e veramente disponibile. sicuramente quando dovremo tornare a firenze casa billi sarà il nostro albergo.

sarebbe bello liberare la stanza almeno due ore dopo l'orario stabilito senza supplemento sul prezzo!!!! ma va bene così!!!! siamo stati benissimo

saluti gigi e andrea

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Louise
Malta Country
September 2009
Couple more than 35 years old
Excellent
8.9/10

Ci siamo trovati molto bene nel vostro hotel. Ritorneremo di sicuro un' altra volta

Grazie

Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Patrizia
Italy Country
September 2009
Single business traveller
Good
7.7/10
Would you return to this hotel?
Yes
Good
7.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anonymous
September 2009
Couple less than 35 years old
Very good
8.2/10

Il n'y avait personne lors de notre arrivée...et nous avons dû attendre une heure avant de voir arriver quelqu'un!!!!!

Nous ne nous attendions pas à cela.

Une fois en chambre, manquaient les linges de bain.... qui nous ont été apportés à la suite de notre demande avec un mot d'excuse.

Ensuite l'accueil était cordial et la propreté de la chambre impeccable!

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Riccardo
Italy Country
May 2009
Couple less than 35 years old
Pleasant
6/10
Would you return to this hotel?
Yes
Pleasant
6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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