Average Ranking
Exceptional
9.6/10
on 3 surveys
Average Rating
- Cleanliness of the Rooms
9.5
- Room Comforts and Facilities
10
- Quality and services of the Hotel
9.5
- Staff Assistance
10
- Restaurant and bar
7.7
- Connections to the City
10
- Surrounding Area
10
- Accuracy of the website description
8.8
- Value for money
8.8
- Overall satisfaction
9.5
Average Ranking
Exceptional
9.6/10
on 3 surveys
100% of customers would book Town House Casa dei Mercanti again
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
It was our first visit to Lecce and the Casa de Mercanti was a really wonderful place to stay. I am sure we shall return!
Franzi was very welcoming and helpful and made sure we were comfortable.
The location of the hotel was perfect.
We enjoyed going to the Misvago for our morning coffee and croissant.
Can I suggest that you add to your website some information about travelling to Lecce from Brindisi airport? For example, how to book the hotel shuttle or information on the bus service to Lecce would be very helpful.
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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