Reviews Grand Hotel Excelsior - Reggio Calabria
4 stelle
Average Ranking
Exceptional
9.5/10
on 10 surveys
Average Rating
- Cleanliness of the Rooms
10
- Room Comforts and Facilities
9.7
- Quality and services of the Hotel
9.5
- Staff Assistance
9.7
- Restaurant and bar
9.7
- Connections to the City
10
- Surrounding Area
9.7
- Accuracy of the website description
9.1
- Value for money
8.6
- Overall satisfaction
9
Average Ranking
Exceptional
9.5/10
on 10 surveys
70% of customers would book Grand Hotel Excelsior again
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Excelente Hotel 4 estrellas. Especial mención para Carmelo el Encargado general de Recepción. Excelente profesional. Recomendable.
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Il parcheggio auto è all'aperto in una via pubblica limitato al massimo a tre autovetture.
Il cliente deve, quindi, parcheggiare sulle strisce blu (a pagamento orario) o in un garage nei dintorni sempre a pagamento.
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Sarebbe gradevole avere la possibilità di scegliere tra stanze (o meglio piani) per fumatori e non fumatori. Purtroppo nella stanza che mi è stata assegnata ho trovato una cicca di sigaretta spenta sul davanzale interno della finestra con residui di cenere e "l'odore di fumo" nella stanza era molto evidente. Ho segnalato alla reception che cortesemente mi ha offerto di cambiare stanza. Non ho accettato poichè avevo già disfatto la valigia. Sarebbe opportuno che i clienti venissero accompagnati in stanza in modo da verificare insieme prima di "accomodarsi" o effettuare una verifica da parte dello staff prima di assegnare le stanze. Grazie della vostra attenzione.
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