Reviews Hotel Plaza e De Russie - Viareggio

4 stelle
Piazza d'Azeglio 1, 55049 Viareggio (Lucca) Map
Prices from € 114
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Hotel Plaza e De Russie

Average Ranking

Wonderful

9.3/10

on 22 surveys

86% of customers would book Hotel Plaza e De Russie again

Average Rating

  • Cleanliness of the Rooms
    10
  • Room Comforts and Facilities
    8.7
  • Quality and services of the Hotel
    8.8
  • Staff Assistance
    9.7
  • Restaurant and bar
    8.9
  • Connections to the City
    9.6
  • Surrounding Area
    9.4
  • Accuracy of the website description
    9.4
  • Value for money
    8.9
  • Overall satisfaction
    9.3

Average Ranking

Wonderful

9.3/10

on 22 surveys

86% of customers would book Hotel Plaza e De Russie again

Maria Stefania
Italy Country
April 2017
Family with small children
Pleasant
6.4/10

Per un 4 stelle mi aspettavo un buffet delle colazioni piu' fornito.nel bagno mi aspettavo una doccia,e non un paravento di vetro situato in una vasca.inoltre la mancanza di un parcheggio gratuito dell'hotel pesa enormemente,sempre considerato che parliamo di un 4 stelle.

Would you return to this hotel?
No
Pleasant
6.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Dominique
France Country
November 2015
Couple more than 35 years old
Very good
8.4/10

Petit bémol pour la douché avec un faible débit d eau mais petit déjeuner au top dans la grande terrasse fermée du restaurant.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maureen
Ireland Country
September 2015
Couple more than 35 years old
Exceptional
9.8/10

Comfortable, secure and very well located. Excellent staff.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Maureen
Ireland Country
April 2015
Couple more than 35 years old
Wonderful
9.2/10

We stayed during off peak time so therefore the hotel was very quiet and we got excellent attention from the staff. I will certainly return.

Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
Italy Country
November 2012
Single business traveller
Excellent
8.8/10
Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alexander
United Kingdom Country
June 2012
Couple more than 35 years old
Very good
8.2/10

Room rather small. Breakfast on roof restaurant excellent. No staff in bar. Access to garden room limited. Reception staff friendly and helpful.

Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Habib
Tunisia Country
May 2012
Single business traveller
Good
7.3/10
Would you return to this hotel?
Yes
Good
7.3/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paolo
United Kingdom Country
April 2012
Couple more than 35 years old
Excellent
8.8/10

Restaurant serves excellent breakfast. Evening meal seeks to be fine dining but is poorly cooked considering high cost. Too many fish dishes cause an unbalanced menu. Service excellent.

Would you return to this hotel?
Yes
Excellent
8.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco
Italy Country
December 2011
Couple less than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ann
Ireland Country
September 2011
Couple more than 35 years old
Good
7.4/10

The only thing is when we walked through the park opposite the hotel it was very dilapidated and grass not cut which was a pity because if it was looked after you could sit on the seat in the park and enjoy the atmosphere.

Would you return to this hotel?
Yes
Good
7.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Nathalie
Switzerland Country
August 2011
Couple more than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lazzaro Davide
Italy Country
October 2010
Single business traveller
Very good
8.2/10
Would you return to this hotel?
Yes
Very good
8.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Federica
Italy Country
June 2010
Single business traveller
Wonderful
9/10
Would you return to this hotel?
Yes
Wonderful
9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Roberto
Italy Country
October 2009
Single business traveller
Good
7.8/10
Would you return to this hotel?
Unsure
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Thomas
Norway Country
August 2009
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Thierry
France Country
August 2009
Family with small children
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Manuela
United Kingdom Country
July 2009
Couple more than 35 years old
Exceptional
9.8/10
Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Franca
Italy Country
May 2009
Traveller with friends
Very good
8/10

LA MANCANZA DI PARCHEGGIO HA CREATO QUALCHE DISAGIO PERCHè I PARCHEGGI NEI DINTORNI, IN LOCALITà MARINA, NON ERANO DISPONIBILI. RISCHIO MULTE

Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marco
Italy Country
May 2008
Single business traveller
Pleasant
6.6/10
Would you return to this hotel?
Yes
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Cristina
Italy Country
November 2007
Couple less than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Salvatore
Italy Country
September 2007
4.6/10

Pessimo x il parcheggio ho dovuto portare l'auto a circa 20 minuti a piedi dell'hotel, x il sito al mio arrivo non risultava la mia prenotazione

quindi pessimo, in camera le pareti della doccia non ereno ben sigillate e usciva tanta acqua fino ad arrivare perfino in corridoio, dopo la segnalazione sono intevenuti, ma malgrado ciò c'erano ancora perdite, preciso che non dipendeva dalla chiusura delle porte della doccia ma da difetti propri della doccia.

IL servizio e la cucina del ristorante ottima cosi pure il sevizio in camera e il resto del personale.

distinti saluti.

salvatore bennici

Would you return to this hotel?
Unsure
4.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Tebbutt
United Kingdom Country
July 2007
Couple more than 35 years old
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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