Average Ranking
Excellent
8.8/10
on 4 surveys
Average Rating
- Cleanliness of the Rooms
8.3
- Room Comforts and Facilities
8.3
- Quality and services of the Hotel
8.3
- Staff Assistance
10
- Restaurant and bar
8.8
- Connections to the City
8.8
- Surrounding Area
9.4
- Accuracy of the website description
8.8
- Value for money
8.8
- Overall satisfaction
8.8
Average Ranking
Excellent
8.8/10
on 4 surveys
50% of customers would book Hotel Russo Palace again
We were very impressed by the kindness and courtesy of the young lady at the reception desk Ana Lucia. She went out of her way to make us feel welcome and helped us in any way she could. The breakfast was not up to the standard of a 4 star hotel. Especially the juices were poor quality. But on our departure day we were given a bag breakfast, which was kind gesture. The room was too small to be comfortable.
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| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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