Average Ranking
Excellent
8.5/10
on 4 surveys
Average Rating
- Cleanliness of the Rooms
8.3
- Room Comforts and Facilities
7.2
- Quality and services of the Hotel
7.7
- Staff Assistance
9.9
- Restaurant and bar
8.8
- Connections to the City
8.1
- Surrounding Area
8.8
- Accuracy of the website description
8.3
- Value for money
9.4
- Overall satisfaction
8.3
Average Ranking
Excellent
8.5/10
on 4 surveys
75% of customers would book Hotel Santa Caterina again
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Le camere non erano fornite dei comfort basilari come il frigobar, erano fredde e poco insonorizzate. Il bagno era in condizioni che richiedeva una ristrutturazione (la tavoletta del wc era rotta) e la colazione scarsa, in compenso il personale era molto disponibile.
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
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| n.a. | 2 | 4 | 6 | 8 | 10 | |
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My wife left a necklace in our room on departure, when we emailed the hotel, they immediately posted the item to our home address in UK and it was waiting for us on our return. Excellent service.
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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| Quality and services of the Hotel | ||||||
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| Overall satisfaction |
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
| Surrounding Area | ||||||
| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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