
Average Ranking
5/10
on 18 surveys
Average Rating
- Cleanliness of the Rooms
4.1
- Room Comforts and Facilities
4
- Quality and services of the Hotel
3.8
- Staff Assistance
5.3
- Restaurant and bar
3.9
- Connections to the City
8.7
- Surrounding Area
6.7
- Accuracy of the website description
4.1
- Value for money
4.7
- Overall satisfaction
4.1
Average Ranking
5/10
on 18 surveys
16% of customers would book Hotel Spagna again

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SONO MOLTO DELUSO MA SICURAMENTE NON RITORNERO' NELL' HOTEL SPAGNA
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My reservation was not booked but everything went ok and I got a room anyway.
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Sul sito sembrava migliore del reale.
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Très en dessous des normes 2 étoiles :
clim marche mal, télé ne marche pas, ménage non fait sur 4 jours!
Salle de bains minuscule, un lave main en guise de lavabo, mobilier vétuste.
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Hotel très bien situé, proche de la gare et donc du centre de Florence. Plutôt calme malgré cette proximité.
Chambre mal nettoyée, meubles dégradés. Climatisation d'un autre âge, très bruyante, heureusement que la chaleur était supportable lors de notre séjour et que l'on a pu s'en passer. Petiti déjeuner très médiocre, à déconseiller (pain raci, jus d'orange ayant le goût de médicaments...) : mieux vaut prendre un petit déjeuner à l'extérieur.
En résumé convient pour un court séjour à Florence (juste pour y dormir) d'un point de vue financier et de la localisation (pour ceux qui voyagent en train), mais à déconseiller pour plusieurs jours, ceci pourrait gâcher le charme de la ville.
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The staff did not volunteer any information about the air con although it was included in the price and this made the initial part of the stay rather unpleasant. They also ran out of water although it was advertised.
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Nous avons passé la pire nuit d'hotel de notre vie. La climatisation que le site mettait en avant ne fonctionnait pas et nous ne pouvions meme pas ouvrir la fenetre qui donnait directement sur les appareils exterieurs des climatisation. Il faisait une chaleur qui nous a empéché de dormir. L'hotel n'est absolument pas conforme à la description et ne merite en aucun cas ses 2 etoiles.
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Les chambres au 4ème étages sans ascenseur, sont sous les toits et il y fait une chaleur étouffante. La climatisation fait énormémént de bruit et ne rafraichit pas la chambre.
Il n'y a qu'une prise électrique pour la clim et la télé.
La chasse d'eau se tire toute seule, et la lumière de la salle de bain s'allume et s'éteint quand elle veut.
Je ne conseille cet hotel à personne
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La pulizia dell' hotel estato un po' pessimo del fatto che l'hotel estato in lavoro/renovazione. Penso che in qualche mese sara meglio...La vista non era bella, un muro davanti la finestra, il bagno non era stato pulito. Il condizionatore d'aria non funzionava.
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