Average Ranking
Excellent
8.5/10
on 10 surveys
60% of customers would book Italiana Hotels Florence again
Average Rating
- Cleanliness of the Rooms
9
- Room Comforts and Facilities
9.7
- Quality and services of the Hotel
8.8
- Staff Assistance
9
- Restaurant and bar
9.1
- Connections to the City
9.1
- Surrounding Area
6.6
- Accuracy of the website description
7.9
- Value for money
7.5
- Overall satisfaction
8.4
Average Ranking
Excellent
8.5/10
on 10 surveys
60% of customers would book Italiana Hotels Florence again
Jeanny
France 
September 2015
Couple less than 35 years old
Good
7.6/10
Hotel excentré de la ville, nous pensions qu'il était à deux pas. Piscine fermée, salle de sport fermée alors que c'était les principaux arguments de vente qui nous donnaient envie d'y aller. Vraiment dommage
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Karsten
Germany 
July 2015
Family with small children
Wonderful
9.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Birgitt
Germany
March 2015
Couple more than 35 years old
Very good
8/10
Einziger Kritikpunkt: das Menü für die HP wechselt nur alle 2 Tage, daher ist die Auswahl etwas eingeschränkt und man muss gegebenenfalls 2x das gleiche Essen. Anbindung in die Stadt mit der Linie 23 sehr gut und günstig (1,20 pro Strecke).
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
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Peter
Germany
July 2014
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
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Pasqualino
Italy 
February 2014
Single business traveller
Pleasant
6.6/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
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| Overall satisfaction |
Ieva
Latvia 
August 2013
Couple less than 35 years old
Wonderful
9/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
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| Restaurant and bar | ||||||
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Christopher
United Kingdom 
August 2013
Family with teenagers
5.1/10
There just never seemed to be any staff available, I stood at the bar for 10 minutes with no bar staff to be seen, it just seemed lacking in personnel
Would you return to this hotel?
Unsure
5.1/10
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
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| Accuracy of the website description | ||||||
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| Overall satisfaction |
Giuseppe
Italy
July 2013
Family with teenagers
Pleasant
6.5/10
Would you return to this hotel?
Unsure
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
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| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Luigino
Italy
September 2012
Traveller with friends
Exceptional
9.8/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
Anna
Italy
June 2009
Single business traveller
Good
7.2/10
Would you return to this hotel?
Yes
details
| No Answer | Very bad | Bad | Adequate | Good | Excellent | |
|---|---|---|---|---|---|---|
| n.a. | 2 | 4 | 6 | 8 | 10 | |
| Cleanliness of the Rooms | ||||||
| Room Comforts and Facilities | ||||||
| Quality and services of the Hotel | ||||||
| Staff Assistance | ||||||
| Restaurant and bar | ||||||
| Connections to the City | ||||||
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| Accuracy of the website description | ||||||
| Value for money | ||||||
| Overall satisfaction |
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