Reviews Residenza D'Epoca Puccini - Pistoia

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Residenza D'Epoca Puccini

Average Ranking

Wonderful

9.2/10

on 26 surveys

80% of customers would book Residenza D'Epoca Puccini again

Average Rating

  • Cleanliness of the Rooms
    10
  • Room Comforts and Facilities
    9.4
  • Quality and services of the Hotel
    8.8
  • Staff Assistance
    9.9
  • Restaurant and bar
    6.6
  • Connections to the City
    9.9
  • Surrounding Area
    9.3
  • Accuracy of the website description
    9.1
  • Value for money
    9
  • Overall satisfaction
    8.9

Average Ranking

Wonderful

9.2/10

on 26 surveys

80% of customers would book Residenza D'Epoca Puccini again

Giannotto
Italy Country
March 2014
Single business traveller
Okay
5.7/10

Manca una personalizzazione delle stanze; il palazzo è interessante ma le stanze sono completamente disadorne e tristi. Il personale è moto disponibile anche se poco presente.

Would you return to this hotel?
Unsure
Okay
5.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Patrick
Netherlands, The Country
July 2013
Family with teenagers
Exceptional
10/10

Only disadvantage is that there is no breakfast but even that is not that big a problem while the residence is in the city center of pistoia were breakfast is nearby at every bar you enter.

Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alistair
United Kingdom Country
June 2013
Single business traveller
Excellent
8.9/10
Would you return to this hotel?
Yes
Excellent
8.9/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Marino
Italy Country
January 2012
Couple more than 35 years old
Exceptional
10/10
Would you return to this hotel?
Yes
Exceptional
10/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Anne-karelle
France Country
December 2011
Couple less than 35 years old
Wonderful
9.4/10
Would you return to this hotel?
Yes
Wonderful
9.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Thomas
United Kingdom Country
October 2011
Couple more than 35 years old
Pleasant
6.6/10

Had to wait to 2.00 pm to check in.

Would you return to this hotel?
Unsure
Pleasant
6.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Francisco
Spain Country
September 2011
Couple less than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Janice
United Kingdom Country
September 2011
Single business traveller
3.1/10

Management hotel not communicative and not bothered. Not so close to railway station, many others far closer and more appropriate. Lack of staff quite frightening especially when other guests banging doors and shouting through the night, I recommend stay elsewhere.

Would you return to this hotel?
No
3.1/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Vittorio
Italy Country
August 2011
Couple more than 35 years old
Exceptional
9.8/10

Un appunto: il collegamento dell'aria condizionata con l'uso del pass per cui, chiudendo la camera, ho notato che si spegne il condizionatore. Per tutto il resto, l'accoglienza della signora e dei figli è stata gentilissima e piacevolissima, la stanza n.202 assegnata molto bella, elegante e raffinata nell'arredamento. Ci siamo trovati molto bene e speriamo di ripetere l'esperienza. Cordiali saluti, Anna e Vittorio Colombi.

Would you return to this hotel?
Yes
Exceptional
9.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Massimo
Italy Country
May 2011
Single business traveller
Excellent
8.7/10
Would you return to this hotel?
Yes
Excellent
8.7/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Giovanni
Italy Country
March 2011
Couple more than 35 years old
Excellent
8.5/10
Would you return to this hotel?
Yes
Excellent
8.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Perret
France Country
January 2011
Single business traveller
Good
7.8/10

Il est regrettable que l'hôtel ne dispose pas de service petit déjeuner.

C'est le seul véritable point noir avec les difficultés de parking.

Would you return to this hotel?
Yes
Good
7.8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
David
United Kingdom Country
September 2010
Couple more than 35 years old
Exceptional
9.5/10

A David e a me è piaciuto moltissimo il nostro soggiorno alla residenza d'Epoca Puccini. Pero' siamo rimasti un po' delusi perche' abbiamo dovuto andare in un bar per colazione (benche' il bar era servito da un buon personale, eccetto l'ultimo)

Ed abbiamo sentito la mancanza del mitico giardino.

Questo dettaglio e' stato il punto pricipale che ci ha fatto decidere di prenotare. Ma il personale della residenza è eccezionalmente condotto dalla signora Gloria e famiglia e tutto si puo' perdonare. In tempi futuri si spera che tutti i lavori siano terminati per gustare il soggiorno nella sua pienezza.

Would you return to this hotel?
Yes
Exceptional
9.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Karol
United Kingdom Country
August 2010
Family with teenagers
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Ricardo
Spain Country
July 2010
Couple more than 35 years old
Very good
8.4/10
Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Christian
Germany Country
July 2010
Couple more than 35 years old
Excellent
8.6/10
Would you return to this hotel?
Yes
Excellent
8.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Paula
United Kingdom Country
July 2010
Traveller with friends
Very good
8.4/10

The location of the hotel is great and whilst central it was quiet. Our room in the old part was simple but lovely though the air conditioning and fridge were noisy. The staff couldn't have been more helpful. Very important to have specific directions or a detailed street map of Pistoia before you get there. It was difficult to find initially and parking somewhere temporarily wasn't easy.

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Natalia
Russia Country
June 2010
Traveller with friends
Excellent
8.5/10
Would you return to this hotel?
Yes
Excellent
8.5/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Martin
Germany Country
June 2010
Couple less than 35 years old
Exceptional
9.6/10

Einziger Negativpunkt ist die Hellhörigkeit der Zimmer.

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Lapo
Italy Country
May 2010
Traveller with friends
Wonderful
9.2/10

Ottima cucina, ambiente e natura fantastica, i cervi che arrivano nel parco dell' hotel al mattino presto!

Aspetto negativo: le campane della chiesa.

Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Georgia
Austria Country
April 2010
Traveller with friends
Exceptional
9.6/10

Wir waren von dem Palazzo und der Hilfeleistungen des Personals sehr begeistert. Man darf sich aber kein Hotel erwarten mit Lobby, Bar etc. Es ist eine Residenz in einem Teil des Palazzos.

Nachteil derzeit: Zum Frühstücken muss man in ein Lokal in der Nähe gehen. Es wird noch ein anderer Teil des Palazzos renoviert, wenn dies fertig ist, wird es angeblich auch eine Küche und damit Frühstück geben.

Would you return to this hotel?
Yes
Exceptional
9.6/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Pasquale
Italy Country
April 2010
Couple more than 35 years old
Very good
8/10
Would you return to this hotel?
Yes
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Alberto
Switzerland Country
February 2010
Single business traveller
Very good
8.4/10

Das Hotel war mit Auto schlecht erreichbar!

Would you return to this hotel?
Yes
Very good
8.4/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Bernardo
Italy Country
February 2010
Family with teenagers
Very good
8/10
Would you return to this hotel?
Unsure
Very good
8/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction
Antonio Filippo
Italy Country
February 2010
Couple more than 35 years old
Wonderful
9.2/10
Would you return to this hotel?
Yes
Wonderful
9.2/10
details
No Answer Very bad Bad Adequate Good Excellent
n.a. 2 4 6 8 10
Cleanliness of the Rooms
Room Comforts and Facilities
Quality and services of the Hotel
Staff Assistance
Restaurant and bar
Connections to the City
Surrounding Area
Accuracy of the website description
Value for money
Overall satisfaction

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